Dutch nursing homes do not meet the needs of elderly and relatives regarding the transition process to a nursing home. Marga Klompé therefore saw the importance of evaluating their transition process. Different aspects influence the experience of elderly and relatives on the transition process. However, literature research also did not yield results to what extent these aspects matter to elderly and relatives. The study objective was to gain insight on how the transition process can be optimized from the perspective of relatives. A digital survey was distributed among 520 relatives of clients from Marga Klompé. They answered questions about the term for the transition process, their satisfaction with the transition process and performed rank tasks about the importance of attributes on the optimization of the transition process. A combination of direct questioning, rating and ranking was used. This study revealed valuable information about the term, satisfaction and importance of attributes regarding the transition process. Due to methodological choices, caution should be applied when generalizing results. A review of the literature revealed an information gap on the subject, but, due to a changing perception on involving elderly in research, an increase of studies into this target group is expected.