Research Output 2002 2019

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Conference contribution
2019

Beyond Clippy's counsel: Word processor feature underuse among the digital generation

Jacobs, R. S., Karreman, J. & Botma, J., 19 Aug 2019, 2019 IEEE International Professional Communication Conference (ProComm). IEEE, p. 145-153 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Students

Chinese Technical Communicators' Opinions on Cultural Differences between Chinese and Western User Manuals

Li, Q., Karreman, J. & de Jong, M. D. T., 19 Aug 2019, 2019 IEEE International Professional Communication Conference (ProComm). IEEE, p. 30-36 7 p. 8804552

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Telecommunication industry
Communication
Costs

Designing Metrics to Evaluate the Help Center of Baidu Cloud

Gao, Z., Gao, Y. & Xu, J., 2019, SIGDOC '19: Proceedings of the 37th ACM International Conference on the Design of Communication. New York, NY, USA: ACM Press, 7 p. 28. (SIGDOC '19).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Influencing Customer Experience by Activating Relationship Norms

Pol, H., Galetzka, M. & Pruyn, A. T. H., 2 Apr 2019, Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC). Rossi, P. & Krey, N. (eds.). Cham: Springer International Publishing AG, p. 211-225 (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Customer experience
Relational model
Priming
Customer satisfaction
Intrinsic motivation

Initial Exploration of Ideal Line Length for Chinese Technical Text

Gao, Z. & Han, G., 19 Aug 2019, 2019 IEEE International Professional Communication Conference (ProComm). p. 243-247

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Downloads (Pure)

Using laddering to understand the use of gamified wearables by seniors

Reitsma, A., Spil, T. & De Vries, S., 1 May 2019, ICT4AWE 2019 - Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health. Maciaszek, L., Maciaszek, L. & Ziefle, M. (eds.). SCITEPRESS, p. 92-103 12 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Health
Anxiety
Communication
Quality of Life
Interviews

Workshop: Curriculum Development for Technical Communication in a Digitalized World Based on the TecCOMFrame Competence Framework

Cleary, Y., Karreman, J., Meex, B. & Closs, S., 19 Aug 2019, 2019 IEEE International Professional Communication Conference (ProComm). IEEE, p. 259-261 3 p. 8804542

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Technical presentations
Curricula
Communication
Students
5 Downloads (Pure)

“I Am the Eye in the Sky – Can You Read My Mind?” How to Address Public Concerns Towards Drone Use

Oltvoort, A., de Vries, P., van Rompay, T. & Rosen, D., 3 Apr 2019, Persuasive Technology: Development of Persuasive and Behavior Change Support Systems: 14th International Conference, PERSUASIVE 2019, Proceedings. Karapanos, E., Kyza, E., Oinas-Kukkonen, H., Karppinen, P. & Win, K. T. (eds.). Springer, p. 103-114 12 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 11433 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Privacy Protection
Application programs
Drones
Transparency
Virtual Reality
2018

Because it’s good for my feeling of self-worth: Testing the expanded theory of planned behavior to predict Greek users’ intention to review mobile apps

Voutsas, C., Beldad, A. & Tempelman, M., 31 May 2018, Social Computing and Social Media. Technologies and Analytics: 10th International Conference, SCSM 2018, Held as Part of HCI International 2018, Proceedings. Meiselwitz, G. (ed.). Springer, p. 126-136 11 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10914 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Application programs
Predict
Testing
Social Norms
Hotels
39 Downloads (Pure)

Designing for Lifelong Sports Experience

Karahanoglu, A., van Rompay, T. & Ludden, G. D. S., 2018, Proceedings of DRS2018. Storni, C., Leahy, K., McMahon, M., Lloyd, P. & Bohemia, E. (eds.). Design Research Society, Vol. 5. p. 2216 2125 p. (Proceedings of the Design Research Society; vol. 5).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
sport
informatics
physical activity
need

Opting opt-in or out? Effects of Defaults on Psychological Ownership and Valuation of Personal Data

van Ooijen, I., 2018, Advances in Consumer Research. Vol. 46. (Advances in Consumer Research).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Ownership
Privacy
Psychology
Financial Management
Psychological ownership

Responses to Online Behavioral Advertising Disclosures: Effects of Source Integrity and Perceived Hypocrisy on Advertising Effectiveness

van Ooijen, I., 2018, Advances in Consumer Research. Association for Consumer Research (ACR), Vol. 46. (Advances in Consumer Research; vol. 46).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Advertising effectiveness
Disclosure
Hypocrisy
Integrity
Vulnerability
2017
7 Citations (Scopus)

New channels, new possibilities: A typology and classification of social robots and their role in multi-channel public service delivery

Pieterson, W. J., Ebbers, W. E. & Madsen, C. O., 4 Aug 2017, Electronic Government: 16th IFIP WG 8.5 International Conference, EGOV 2017. Janssen, M., Axelsson, K., Glassey, O., Klievink, B., Krimmer, R., Lindgren, I., Parycek, P., Scholl, H. J. & Trutnev, D. (eds.). Cham: Springer, p. 47-59 (Lecture Notes in Computer Science; vol. 10428).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

robot
public service
typology
supplement
public sector
5 Downloads (Pure)

Storytelling: The Effects of Corporate Stories on the Appreciation of Organizations

Scheerder, A., Karreman, J. & de Jong, M., 2017, 2017 IEEE International Professional Communication Conference: July 23rd to 26th, 2017, Madison, Wisconsin, USA. IEEE, 17136946 . (IEEE International Professional Communication Conference; no. 2017).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Storytelling
Statistical tests
Experiment
Empirical study
Stakeholder influence
2 Citations (Scopus)

TecCOMFrame: A competence framework for technical communication

Cleary, Y., Karreman, J., Closs, S., Drazek, Z., Engberg, J., Ghenghea, V., Meex, B., Minacori, P., Muller, J. & Straub, D., 24 Aug 2017, 2017 IEEE International Professional Communication Conference (ProComm): July 23rd to 26th, 2017, Madison, Wisconsin, USA. IEEE, 17136925. (IEEE International Professional Communication Conference; no. 2017).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

communication
curriculum
education and training
European Union
stakeholder
1 Citation (Scopus)
2 Downloads (Pure)

The effects of online review message appeal and online review source across two product types on review credibility, product attitude, and purchase intention

Beldad, A., Avicenna, F. & De Vries, S., 2017, HCI in Business, Government and Organizations: Supporting Business: 4th International Conference, HCIBGO 2017 Held as Part of HCI International 2017, Proceedings. Fui-Hoon, F. & Tan, C-H. (eds.). Springer, Vol. 10294 LNCS. p. 163-173 11 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10294 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Appeal
Credibility
Review
Interaction Effects
Main Effect

Towards participatory e-government? Learning from e-government project evaluations

Bronsgeest, W., Arendsen, R. & van Dijk, J., 28 Jul 2017, Electronic Participation: 9th IFIP WG 8.5 International Conference, ePart 2017, Proceedings. Saebo, O., Parycek, P., Pardo, T. A., Charalabidis, Y., Tambouris, E., Chugunov, A. V. & Panagiotopoulos, P. (eds.). Springer, p. 127-139 13 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10429 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Electronic Government
Evaluation
Public administration
Governance
Completion
12 Citations (Scopus)

Why Do They Refuse to Use My Robot? Reasons for Non-Use Derived from a Long-Term Home Study

De Graaf, M., Ben Allouch, S. & Van Dijk, J., 6 Mar 2017, HRI 2017 - Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction. IEEE Computer Society, Vol. Part F127194. p. 224-233 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Robots
2015
2 Citations (Scopus)
24 Downloads (Pure)

User-centered priority setting for accessible devices and applications

Van Der Geest, T. M. & Buimer, H. P., 1 Aug 2015, Mensch und Computer 2015 - Workshopband. Walter De Gruyter, p. 383-390 8 p. (Mensch & Computer – Tagungsbände / Proceedings ; vol. 2015).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Application programs
Glass
User centered design
2014

Atypicality Activates Extensive Processing in the Consumer Environment

van Ooijen, I., Fransen, M. L., Verlegh, P. W. J. & Smit, E. G., 2014, Proceedings of the Society for Consumer Psychology 2014.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2009
8 Citations (Scopus)

Effects of information usefulness, visual attractiveness, and usability on web visitors' trust and behavioral intentions

Swaak, M., De Jong, M. & De Vries, P., 18 Nov 2009, 2009 IEEE International Professional Communication Conference, IPCC 2009. 5208719

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

social attraction
website
Websites
Industry
customer
2006
19 Citations (Scopus)

Does think aloud work? How do we know?

Ramey, J., Boren, T., Cuddihy, E., Dumas, J., Guan, Z., van den Haak, M. J. & de Jong, M. D. T., 1 Dec 2006, CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06. p. 45-48 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Human computer interaction