Research Output 2002 2019

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Article
2019
3 Citations (Scopus)
37 Downloads (Pure)

Accepting the Internet-of-Things in our homes: The role of user skills

de Boer, P. S., van Deursen, A. J. A. M. & van Rompay, T. J. L., Mar 2019, In : Telematics and informatics. 36, p. 147-156 10 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Internet
Internet of things
Navigation

A robot as your colleague?

de Graaf, M. & Janssen, S., 2019, In : Tijdschrift voor human factors. 44, 3, p. 12-15 4 p.

Research output: Contribution to journalArticleProfessional

Citizens' intentions to participate in governmental co-creation initiatives: Comparing three co-creation configurations

de Jong, M. D. T., Neulen, S. & Jansma, S. R., 1 Jul 2019, In : Government information quarterly. 36, 3, p. 490-500 11 p.

Research output: Contribution to journalArticleAcademicpeer-review

citizen
citizens' participation
determinants
Group
government policy
1 Downloads (Pure)

Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant

Pijls-Hoekstra, R., Galetzka, M., Groen, B. H. & Pruyn, A. T. H., 1 Nov 2019, In : Applied ergonomics. 81, 102902.

Research output: Contribution to journalArticleAcademicpeer-review

Restaurants
Seats
Acoustics
acoustics
customer

Determinants of 21st-century digital skills: A large-scale survey among working professionals

van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J., Nov 2019, In : Computers in human behavior. 100, p. 93-104

Research output: Contribution to journalArticleAcademicpeer-review

Creativity
Workplace
Social Support
Industry
Communication
3 Downloads (Pure)

In Automatic We Trust: Investigating the Impact of Trust, Control, Personality Characteristics, and Extrinsic and Intrinsic Motivations on the Acceptance of Autonomous Vehicles

Hegner, S. M., Beldad, A. D. & Brunswick, G. J., 8 Feb 2019, In : International journal of human-computer interaction. 35, 19, p. 1769-1780 12 p.

Research output: Contribution to journalArticleAcademicpeer-review

extrinsic motivation
intrinsic motivation
personality
acceptance
industry research
59 Downloads (Pure)

Inequalities in the social use of the Internet of things: A capital and skills perspective

Van Der Zeeuw, A., Van Deursen, A. J. & Jansen, G., 1 Jun 2019, In : New media & society. 21, 6, p. 1344-1361 18 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Internet
Social Relations
figuration
Internet of things
Education
14 Downloads (Pure)

Insights from China for a global perspective on a responsible science-society relationship

Dijkstra, A. & Yin, L., 2019, In : Cultures of Science. p. 67-76 8 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
China
science
popularization
social responsibility
literacy
5 Downloads (Pure)

Internet use in the home: Digital inequality from a domestication perspective

Scheerder, A. J., van Deursen, A. J. A. M. & van Dijk, J. A. G. M., 1 Oct 2019, In : New Media and Society. 21, 10, p. 2099-2118 20 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Internet
digital divide
social stratum
interview
1 Citation (Scopus)
24 Downloads (Pure)

Into the light: effects of the presence of cleaning staff on customer experience

Vos, M. C., Sauren, J., Knoop, O., Galetzka, M., Mobach, M. & Pruyn, A. T. H., 4 Feb 2019, In : Facilities. 37, 1/2, p. 91-102 12 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Cleaning
customer
staff
experience
public service
4 Downloads (Pure)
Open Access
File
stakeholder
level of knowledge
qualitative interview
decentralization
municipality

Measuring perceived cleanliness in service environments: Scale development and validation

Vos, M. C., Galetzka, M., Mobach, M., van Hagen, M. & Pruyn, A. T. H., 1 Oct 2019, In : International journal of hospitality management. 83, p. 11-18 8 p.

Research output: Contribution to journalArticleAcademicpeer-review

esthetics
industry
services
measuring
Scale development
2 Downloads (Pure)

My Colleagues Are My Friends: The Role of Facebook Contacts in Employee Identification

Bartels, J., van Vuuren, M. & Ouwerkerk, J. W., 1 Aug 2019, In : Management communication quarterly. 33, 3, p. 307-328 22 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
facebook
employee
contact
Personnel
privacy
1 Downloads (Pure)
Open Access
File
Internet
Group
digital divide
marital status
Education

New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated

Pol, H., Galetzka, M. & Pruyn, A. T. H., 22 Sep 2019, In : Journal of relationship marketing. 23 p.

Research output: Contribution to journalArticleAcademicpeer-review

Customer experience
Relational model
Customer relationship
Freedom of choice
Customer behavior
22 Downloads (Pure)

Playing against abuse: Effects of procedural and narrative persuasive games

Jacobs, R. S., Jansz, J. & Kneer, J., 2019, In : Journal of Games, Self, & Society. 1, 1, p. 97-120 24 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
abuse
attitude change
narrative
tactics
secondary school
28 Downloads (Pure)
Open Access
File
Application programs
Mobile phones
Students
Costs
Experiments
2 Citations (Scopus)
23 Downloads (Pure)

Served straight up: Effects of verticality cues on taste evaluations and luxury perceptions

van Rompay, T. J. L., van Hoof, J. J., Rorink, J. & Folsche, M., 1 Apr 2019, In : Appetite. 135, p. 72-78 7 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Cues
Coffee
Taste Perception
Visual Perception
Marketing
10 Downloads (Pure)
Open Access
File
Discourse
GM food
Legitimation
Legitimacy
Technological innovation
8 Citations (Scopus)
23 Downloads (Pure)

The first-level digital divide shifts from inequalities in physical access to inequalities in material access

van Deursen, A. J. A. M. & van Dijk, J. A. G. M., 1 Feb 2019, In : New Media and Society. 21, 2, p. 354-375 22 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
digital divide
Internet
subscription
online survey
hardware
21 Downloads (Pure)

The relationship between birth order and acute alcohol intoxication among Dutch adolescents

de Veld, L., Wolberink, I. M., van Hoof, J. J. & van der Lely, N., 16 Jan 2019, In : Journal of Child and Adolescent Substance Abuse. 27, 5-6, p. 334-340 7 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Alcoholic Intoxication
birth order
Birth Order
intoxication
Siblings

The role of consumer age and financial profit in vendor compliance for underage alcohol sales

Van Hoof, J. J., 1 Aug 2019, In : European journal of public health. 29, 4, p. 758-760 3 p.

Research output: Contribution to journalArticleAcademicpeer-review

Compliance
Alcohols
Public Health
Research
31 Downloads (Pure)

The sequential and conditional nature of 21st-century digital skills

van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J., Jul 2019, In : International journal of communication. 13, p. 3462-3487

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
cultural economy
path analysis
communication
Communication
Industry
4 Citations (Scopus)
35 Downloads (Pure)

The taste of touch: Enhancing saltiness impressions through surface texture design

van Rompay, T. J. L. & Groothedde, S., 1 Apr 2019, In : Food quality and preference. 73, p. 248-254 7 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
saltiness
touch (sensation)
Touch
Solanum tuberosum
Salts

Twenty-first century digital skills for the creative industries workforce: Perspectives from industry experts

van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J., 1 Jan 2019, In : First monday. 24, 1

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
Personnel
Managers
Industry
Information management
Communication
8 Citations (Scopus)
252 Downloads (Pure)

Why Would I Use This in My Home? A Model of Domestic Social Robot Acceptance

de Graaf, M. M. A., Ben Allouch, S. & van Dijk, J. A. G. M., 2019, In : Human-computer interaction. 34, 2, p. 115-173 59 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Social Distance
Robotics
Robots
Social Behavior
Technology
5 Citations (Scopus)
69 Downloads (Pure)

Won’t Get Fooled Again: The Effects of Internal and External CSR ECO-Labeling

Gosselt, J. F., van Rompay, T. J. L. & Haske, L., Mar 2019, In : Journal of business ethics. 155, 2, p. 413-424

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
firm
credibility
attribution theory
purchase
certification
2018
5 Citations (Scopus)
123 Downloads (Pure)

21st-Century digital skills instrument aimed at working professionals: Conceptual development and empirical validation

van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M. & de Haan, J., Dec 2018, In : Telematics and informatics. 35, 8, p. 2184-2200

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Digital instruments
Personnel
Students
Communication
Industry
2 Citations (Scopus)
75 Downloads (Pure)

Acute Alcohol Intoxication: Differences in School Levels and Effects on Educational Performance

Van Hoof, J. J., Klerk, F. A. & van der Lely, N., 2 Jan 2018, In : Journal of child & adolescent substance abuse. 27, 1, p. 42-46 5 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Alcoholic Intoxication
intoxication
alcohol
repeat offender
school
10 Citations (Scopus)
81 Downloads (Pure)

Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills

van Deursen, A. J. A. M. & Mossberger, K., Jun 2018, In : Policy & internet. 10, 2, p. 122-140 19 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
digital divide
Internet
Public Policy
Technology
public policy
3 Citations (Scopus)
7 Downloads (Pure)

A phased framework for long-term user acceptance of interactive technology in domestic environments

de Graaf, M. M. A., Ben Allouch, S. & van Dijk, J. A. G. M., 1 Jul 2018, In : New Media and Society. 20, 7, p. 2582-2603 22 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
acceptance
acceptance research
experience
robot
Robots
19 Downloads (Pure)

Characteristics of Adolescents With Acute Alcohol Intoxication: Role of Population Density

van Hoof, J. J., Schreurs, C. J. & van der Lely, N., 5 Sep 2018, In : Journal of Child and Adolescent Substance Abuse. 27, 5-6, p. 277-282 6 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Alcoholic Intoxication
intoxication
population density
Population Density
alcohol
8 Citations (Scopus)
59 Downloads (Pure)

Collateral benefits of Internet use: Explaining the diverse outcomes of engaging with the Internet

Van Deursen, A. J. A. M. & Helsper, E. J., 1 Jul 2018, In : New media & society. 20, 7, p. 2333-2351

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Internet
Economics
human being
economics
2 Citations (Scopus)
41 Downloads (Pure)

Conveying facial expressions to blind and visually impaired persons through a wearable vibrotactile device

Buimer, H. P., Bittner, M., Kostelijk, T., van der Geest, T. M., Nemri, A., van Wezel, R. J. A. & Zhao, Y., 27 Mar 2018, In : PLoS ONE. 13, 3, e0194737.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Visually Impaired Persons
Facial Expression
Conveying
Substitution reactions
Equipment and Supplies
4 Citations (Scopus)

Corporate rebranding: Effects of corporate visual identity changes on employees and consumers

Bolhuis, W., de Jong, M. D. T. & van den Bosch, A. L. M., 15 Aug 2018, In : Journal of marketing communications. 24, 1, p. 3-16 14 p.

Research output: Contribution to journalArticleAcademicpeer-review

Employees
Rebranding
Communication
Stakeholders
2 Citations (Scopus)
41 Downloads (Pure)

Coworkers’ Perspectives on Mentoring Relationships

Janssen, S., Tahitu, J., van Vuuren, M. & de Jong, M. D. T., 1 Apr 2018, In : Group & organization management. 43, 2, p. 245-272 28 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Climate
Organizational Efficiency
Research
Mentors
Social Environment
2 Citations (Scopus)
12 Downloads (Pure)

Determinants of Fair Trade Product Purchase Intention of Dutch Consumers According to the Extended Theory of Planned Behaviour: The Moderating Role of Gender

Beldad, A. & Hegner, S., 1 Sep 2018, In : Journal of consumer policy. 41, 3, p. 191-210 20 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Fair trade
Purchase intention
Theory of planned behavior
Subjective norm
Self-identity
1 Downloads (Pure)

Direct Clinical Health Effects of the Consumption of Alcohol Mixed With Energy Drink in Dutch Adolescents

Nienhuis, K., van Hoof, J. J. & van der Lely, N., 13 Feb 2018, In : Journal of child & adolescent substance abuse. 27, 2, p. 125-132 8 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Energy Drinks
Alcohol Drinking
alcohol
adolescent
energy
4 Citations (Scopus)

Does attention to health labels predict a healthy food choice? An eye-tracking study

Fenko, A., Nicolaas, I. & Galetzka, M., Oct 2018, In : Food quality and preference. 69, p. 57-65 9 p.

Research output: Contribution to journalArticleAcademicpeer-review

food choices
traffic
eyes
Food
Health
2 Citations (Scopus)
59 Downloads (Pure)

Does the GDPR Enhance Consumers' Control over Personal Data? An Analysis From a Behavioural Perspective

van Ooijen, I. & Vrabec, H., 11 Dec 2018, In : Journal of consumer policy. 18 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Data protection
Personal data
Decision making
Threat
Business practices
9 Citations (Scopus)
272 Downloads (Pure)
Open Access
File
fitness
Application programs
acceptance
inclusion
Health
42 Downloads (Pure)

Exploring cleanliness in the Dutch facilities management industry: A Delphi approach

Vos, M. C., Galetzka, M., Mobach, M. P., van Hagen, M. & Pruyn, A. T. H., 2 Jul 2018, In : Facilities. 36, 9/10, p. 510-524 15 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
industry
service provider
Cleaning
management
Industry
1 Citation (Scopus)
107 Downloads (Pure)

Exploring the Internet Access of Indonesian SME Entrepreneurs

Yuldinawati, L., van Deursen, A. J. A. M. & van Dijk, J. A. G. M., 2018, In : International Journal of Business. 23, 3, p. 235-247 13 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
13 Downloads (Pure)

First- and second-level digital divides in Cuba: Differences in Internet motivation, access, skills and usage

van Deursen, A. & Andrade, L. S., 1 Aug 2018, In : First monday. 23, 8, 13 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Internet
13 Downloads (Pure)

Functional Complexity and Web Site Design: Evaluating the Online Presence of UNESCO World Heritage Sites

De Jong, M. D. T. & Wu, Y., 1 Jul 2018, In : Journal of business and technical communication. 32, 3, p. 347-372 26 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
UNESCO
Websites
functional analysis
Tourism
Functional analysis
12 Citations (Scopus)
30 Downloads (Pure)

How strong is your coffee? The influence of visual metaphors and textual claims on consumers' flavor perception and product evaluation

Fenko, A., de Vries, R. & van Rompay, T., 5 Feb 2018, In : Frontiers in psychology. 9, 53.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Metaphor
Coffee
Lions
Food Packaging
Cognition
8 Downloads (Pure)

Identifying competence characteristics for excellent communication professionals: A work field perspective

Fuller, M., Heijne-Penninga, M., Kamans, E., van Vuuren, M., de Jong, M. & Wolfensberger, M., 2018, In : Journal of communication management. 22, 2, p. 233-252 20 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
28 Downloads (Pure)

It takes time to tango: The relative importance of values versus traits in consumer brand relationships

Voorn, R. J. J., van der Veen, G., van Rompay, T. J. L. & Pruyn, A. T. H., Nov 2018, In : Journal of Consumer Behaviour. 17, 6, p. 532-541

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
2 Citations (Scopus)

Listening to the ones who care: exploring the perceptions of informal caregivers towards ambient assisted living applications

Jaschinski, C. & Ben Allouch, S., 25 May 2018, (Accepted/In press) In : Journal of ambient intelligence and humanized computing. 18 p.

Research output: Contribution to journalArticleAcademicpeer-review

Assisted living
Industry