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  • 2022

    Calling on autohermeneutic phenomenology to delve into the deeper levels of experience

    Sahhar, Y., Loohuis, R. & Henseler, J., 2 Aug 2022, Contemporary approaches Studying Customer Experience in Tourism Research: This book will present the contemporary approaches applied to the tourism research, to study the consumer experience by discussing first, the theoretical part, which will be based mainly on behavioral sciences. To this regard, main paradigms and their related approaches studying CX will be stressed. Second, the book will develop a methodological part highlighting the holistic and dynamic nature of the customer experience, by capturing it along the customer journey; into the pre-, during, and post consumption through a combination of techniques including the innovative ones. Keywords – Customer experience, tourism management, ethno marketing, phenomenology, psychoanalytic, philosophical orientation, facet theory, customer journey, emotions, sensory experience, CX measure.. Jaziri, D. & Rather, R. (eds.). Emerald Publishing Group

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Digital Transformation in Sales and Marketing Departments: An Integrated Overview and Directions for Organizations and Further Research

    Graesch, J. P., Hensel-Börner, S. & Henseler, J., 17 Oct 2022, (E-pub ahead of print/First online) Sales Enablement als Fundament des Vertriebserfolgs: Innovative Ansätze aus Theorie und Praxis zur Gestaltung erfolgreicher Kundenbeziehungen. Westphal, J., Görne, J. & Schmitz, C. (eds.). 1 ed. Springer Gabler, Vol. 1. (FOM-Edition Book series).

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Revisiting and Extending PLS for Ordinal Measurement and Prediction

    Schamberger, T. S., Cantaluppi, G. & Schuberth, F., 2022, (Accepted/In press) Partial Least Squares Path Modeling: Basic Concepts, Methodological Issues and Applications. Latan, H. & Noonan, R. (eds.). 2nd ed.

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Towards a Unified Theory of the New Market Realities in Cyber-Physical Design Search Spaces

    Kamran, Q., Reshani, A. & Topp, S., 28 Apr 2022, (E-pub ahead of print/First online) Technological Challenges: The Human Side of the Digital Age. Machado, C. (ed.). Cham, Switzerland: Springer Nature, p. 25-59 35 p. 2. (Management and Industrial Engineering).

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • 2021

    The Triangular Designers’ Space: Methodical Approach to Balance Brand Typicality and Novelty

    Mulder - Nijkamp, M., Eggink, W., de Kok, M. & ten Klooster, R., 8 Jun 2021, The Value of Design in Retail and Branding. Quartier, K., Petermans, A., Melewar, T. C. & Dennis, C. (eds.). first ed. Bingley (UK): Emerald Group Publishing Ltd., p. 95-108 13 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Which equations? An inquiry into the equations in partial least squares structural equation modeling

    Schuberth, F., Müller, T. & Henseler, J., 2021, New Perspectives in Serving Customers, Patients, and Organizations: A Festschrift for Judit Simon. Kemény, I. & Kun, Z. (eds.). Budapest: Corvinus University of Budapest, p. 96-115

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

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    131 Downloads (Pure)
  • 2020

    Auxiliary theories

    Henseler, J. & Schuberth, F., 2020, Composite-Based Structural Equation Modeling: Analyzing Latent and Emergent Variables. Henseler, J. (ed.). New York, NY: Guilford Press, p. 25-37 (Methodology in the Social Sciences Series).

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Confirmatory composite analysis

    Henseler, J. & Schuberth, F., 2020, Composite-Based Structural Equation Modeling: Analyzing Latent and Emergent Variables. Henseler, J. (ed.). New York, NY: Guilford Press, p. 180-202 (Methodology in the Social Sciences Series).

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Embedding a sustainability focus in packaging development processes

    de Koeijer, B., Borgman, I. M., Henseler, J., ten Klooster, R. & de Lange, J., 11 Nov 2020, EcoDesign and Sustainability II: Social Perspectives and Sustainability Assessment. Kishita, Y., Matsumoto, M., Inoue, M. & Fukushige, S. (eds.). Springer, p. 49-60 (Sustainable Production, Life Cycle Engineering and Management).

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    Open Access
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    2 Citations (Scopus)
    16 Downloads (Pure)
  • Emergence in Design Science Research

    Klesel, M. & Henseler, J., 2020, New Perspectives on Digitalization: Local Issues and Global Impact. Proceedings on Digitalization at the Institute for Advanced Study of the University of Siegen. Radtke, J., Klesel, M. & Niehaves, B. (eds.). Siegen, Germany: Universitätsverlag Siegen, p. 117-125

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    Open Access
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    383 Downloads (Pure)
  • 2019

    A prediction method for ordinal consistent partial least squares

    Cantaluppi, G. & Schuberth, F., 2019, (Accepted/In press) Smart Statistics for Smart Applications: Book of Short Papers SIS2019. Arbia, G., Peluso, S., Pini, A. & Rivellini, G. (eds.). Pearson

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • The dynamic nature of brand experience

    Österle, B., Kuhn, M. M. & Henseler, J., 2019, Finding new ways to engage and satisfy global customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC). Rossi, P. & Krey, N. (eds.). Cham: Springer, p. 789-799

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • The three theoretical pillars of brand co-creation

    Baumgarth, C. & Kristal, S., 2019, Co-creating brands: Brand Management from A Co-creative Perspective. Ind, N. & Schmidt, H. (eds.). London: Bloomsbury, p. 38-42

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Transformation from a high-tech product to a co-created technology brand

    Kristal, S., Baumgarth, C. & Franzel, C., 12 Dec 2019, Co-creating brands: Brand Management from A Co-creative Perspective. Ind, N. & Schmidt, H. (eds.). London: Bloomsbury, p. 234-248

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • 2018

    Brand Co-Creation im B-to-B-Bereich

    Kristal, S. & Baumgarth, C., 2018, B-to-B-Markenführung: Grundlagen - Konzepte - Best Practice. Baumgarth, C. (ed.). 2 ed. Springer Gabler, p. 207-220

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • New guidelines for the use of PLS path modeling in hospitality, travel and tourism research

    Henseler, J., Müller, T. & Schuberth, F., 14 Dec 2018, Application of partial least squares : Structural equation modeling (PLS-SEM) in tourism and hospitality research. Ali, F., Rasoolimanesh, S. M. & Cobanoglu, C. (eds.). Emerald

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • The Service-dominant Perspective to Create Value in the Maritime Business

    Kamran, Q., May 2018, Container Logistics: The Role of the Container in the Supply Chain. Neise, R. (ed.). Kogan Page, p. 346-373

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • 2017

    Ordinal Consistent Partial Least Squares

    Schuberth, F. & Cantaluppi, G., 2017, Partial Least Squares Path Modeling: Basic Concepts, Methodological Issues and Applications. Latan, H. & Noonan, R. (eds.). Springer, p. 109-150 42 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    Open Access
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    6 Citations (Scopus)
    5 Downloads (Pure)
  • Partial least squares path modeling: Updated guidelines

    Henseler, J., Hubona, G. & Ray, P. A., 2017, Partial Least Squares Path Modeling: Basic Concepts, Methodological Issues and Applications. Latan, H. & Noonan, R. (eds.). Cham: Springer, p. 19-39 21 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    50 Citations (Scopus)
  • Partial least squares path modeling

    Henseler, J., 2017, Advanced Methods for Modeling Markets. Leeflang, P. S. H., Wieringa, J. E., Bijmolt, T. H. A. & Koen H., P. (eds.). Heidelberg: Springer, p. 361-381 12

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • 2015

    Formative (measurement)

    Fassott, G. & Henseler, J., 2015, Wiley Encyclopedia of Management. Vol. 9. Marketing. Cooper, C., Lee, N. & Farrell, A. (eds.). Chichester: Wiley, p. -

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

  • Partial least squares

    Henseler, J., 2015, Wiley Encyclopedia of Management. Cooper, C., Lee, N. & Farrell, A. (eds.). Chichester: Wiley, p. 1-2

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review