Adriaan Theodorus Hendrikus Pruijn

prof.dr.

Visiting Scholar, Communication Science

2168 Citations
22 h-Index

Research output per year

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Research Output

2168 Citations
22 h-Index
56 Article
16 Conference contribution
13 Chapter
10 Paper
17 More

Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant

Pijls-Hoekstra, R., Galetzka, M., Groen, B. H. & Pruyn, A. T. H., 1 Nov 2019, In : Applied ergonomics. 81, 102902.

Research output: Contribution to journal › Article › Academic › peer-review

1 Downloads (Pure)

Influencing Customer Experience by Activating Relationship Norms

Pol, H., Galetzka, M. & Pruyn, A. T. H., 2 Apr 2019, Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC). Rossi, P. & Krey, N. (eds.). Cham: Springer International Publishing AG, p. 211-225 (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review