• 2100 Citations
  • 23 h-Index
20062019
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Research Output 2006 2019

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Conference contribution
2013

Traditional literacy and internet skills as determinants of internet usage: a structural model

van Deursen, A. J. A. M., van Dijk, J. A. G. M. & Peters, O., 17 Jun 2013, 63rd Annual ICA conference. London: International Cartographic Association, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

2010
2 Citations (Scopus)

Civil servants' internet skills: are they ready for e-government?

van Deursen, A. J. A. M. & van Dijk, J. A. G. M., 29 Aug 2010, Electronic Government: 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Wimmer, M. A., Chappelet, J-L., Janssen, M. & Scholl, H. J. (eds.). Berlin, Germany: Springer, p. 132-143 12 p. (Lecture notes in computer science; vol. 6228).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

civil servant
electronic government
Internet
level of information
communication technology
2008
4 Citations (Scopus)

Using online public services: a measurement of citizens’ operational, formal, information and strategic skills

van Deursen, A. J. A. M. & van Dijk, J. A. G. M., 2008, Electronic Government: 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Wimmer, M. A., Scholl, H. J. & Ferro, E. (eds.). Berlin: Springer, p. 195-206 12 p. (Lecture notes in computer science; vol. 5184).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

public service
citizen
Internet
level of education attained
Netherlands
2007
28 Citations (Scopus)

eServices for Citizens: The Dutch Usage Case

van Dijk, J., Pieterson, W., van Deursen, A. & Ebbers, W., 2007, Electronic Government: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007. Proceedings. Wimmer, M. A., Scholl, J. & Grönlund, Å. (eds.). Berlin: Springer, p. 155-166 12 p. (Lecture Notes in Computer Science; vol. 4656).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Availability
8 Citations (Scopus)
39 Downloads (Pure)

Where to go in the near future: diverging perspectives on online public service delivery

van Deursen, A. J. A. M., 3 Sep 2007, Electronic Government. Wimmer, M. A., Scholl, J. & Grönlund, Å. (eds.). Berlin: Springer, p. 269-280 12 p. (Lecture notes in computer science; vol. 4654).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

File
future perspective
electronic government
public service
electronics
citizen
2006
50 Citations (Scopus)

Why E-government usage lags behind: explaining the gap between potential and actual usage of electronic public services in the Netherlands

van Deursen, A. J. A. M., van Dijk, J. A. G. M. & Ebbers, W. E., 4 Sep 2006, Electronic government: 5th International Conference, EGOV 2006, Kraków, Poland, September 4-8, 2006. Berlin, Germany: Springer, p. 269-280 (Lecture notes in computer science; vol. 4084).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

public service
Netherlands
electronics
citizen
Internet