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  • 2022

    The “Other” Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer Experience

    Kronemann, B., Kizgin, H. & Rana, N. P., 6 Sept 2022, The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022 Newcastle upon Tyne, UK, September 13-15, 2022. Proceedings. Papagiannidis, S., Alamanos, E., Gupta, S., Dwivedi, Y. K., Mäntymäki, M. & Pappas, I. O. (eds.). Springer, p. 70-81 12 p. (Lecture notes in computer science; vol. 13454).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    Open Access
    File
    51 Downloads (Pure)
  • 2020

    Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight Analysis

    Tamilmani, K., Rana, N. P., Dwivedi, Y. K. & Kizgin, H., 2020, Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Proceedings. Hattingh, M., Matthee, M., Smuts, H., Pappas, I., Dwivedi, Y. K. & Mäntymäki, M. (eds.). Springer, p. 161-175 15 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 12066 LNCS).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    3 Downloads (Pure)
  • 2019

    Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy

    Alalwan, A. A., Baabdullah, A. M., Rana, N. P., Dwivedi, Y. K. & Kizgin, H., 2019, Digital Transformation for a Sustainable Society in the 21st Century - 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Proceedings. Pappas, I. O., Pappas, I. O., Krogstie, J., Jaccheri, L., Mikalef, P., Dwivedi, Y. K. & Mäntymäki, M. (eds.). Springer, p. 50-61 12 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 11701 LNCS).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    7 Citations (Scopus)
  • Mobile App Stores from the User’s Perspective

    Baabdullah, A. M., Alalwan, A. A., Rana, N. P., Al Shraah, A., Kizgin, H. & Patil, P. P., 2019, ICT Unbounded, Social Impact of Bright ICT Adoption - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019, Proceedings. Dwivedi, Y., Ayaburi, E., Boateng, R. & Effah, J. (eds.). Springer, p. 21-30 10 p. (IFIP Advances in Information and Communication Technology; vol. 558).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    7 Citations (Scopus)
  • Review of Theoretical Models and Limitations of Social Commerce Adoption Literature

    Sarker, P., Kizgin, H., Rana, N. P. & Dwivedi, Y. K., 2019, Digital Transformation for a Sustainable Society in the 21st Century - 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Proceedings. Pappas, I. O., Pappas, I. O., Krogstie, J., Jaccheri, L., Mikalef, P., Dwivedi, Y. K. & Mäntymäki, M. (eds.). Springer, p. 3-12 10 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 11701 LNCS).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    9 Citations (Scopus)
  • Toward a conceptual model for examining the role of social media on social customer relationship management (SCRM) system

    Baabdullah, A. M., Rana, N. P., Alalwan, A. A., Algharabat, R., Kizgin, H. & Al-Weshah, G. A., 2019, Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings. Dwivedi, Y. K., Wastell, D., Bunker, D. & Elbanna, A. (eds.). Springer, p. 102-109 8 p. (IFIP Advances in Information and Communication Technology; vol. 533).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    4 Citations (Scopus)
    1 Downloads (Pure)
  • 2014

    Acculturation Experiences of Turkish Immigrants in Netherlands

    Jamal, A., Kizgin, H., Robson, A. & Coates, N., 2014, Advances in Consumer Research. Cotte, J. & Wood, S. (eds.). Duluth, MN: Association for Consumer Research (ACR), p. 792-792

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    Open Access
    File
    16 Downloads (Pure)