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Personal profile

Personal profile

Having more than 10 years of work experience in 50+ healthcare organizations across the globe and an PhD degree in Operations Research & Statistics, I am an expert in the optimization of healthcare processes using quantitative modeling and data science techniques. 

My personal aim is to impact patient's lives by improving outcomes, accessibility to care, eliminating wait times and optimizing the use of scarce healthcare resources. By doing so, I also enable health care providers to focus on patient care again.

Education/Academic qualification

PhD, University of Twente

1 Jan 200827 Jan 2012

Master, University of Twente

1 Sep 200523 Nov 2007

Bachelor, University of Twente

1 Sep 200023 Nov 2007

Bachelor, University of Twente

1 Sep 20031 Sep 2006


  • QA75 Electronic computers. Computer science
  • queuing theory
  • markov decision theory
  • operations research

Fingerprint Dive into the research topics where Maartje Elisabeth Zonderland is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 6 Similar Profiles
Health care Engineering & Materials Science
Operations research Engineering & Materials Science
Healthcare Mathematics
Operations Research Mathematics
Emergency Mathematics
Hospital beds Engineering & Materials Science
Schedule Mathematics
Obstetrics Engineering & Materials Science

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2009 2018

  • 12 Article
  • 6 Report
  • 2 Chapter
  • 1 PhD Thesis - Research UT, graduation UT
5 Citations (Scopus)
16 Downloads (Pure)

Allocating Emergency Beds Improves the Emergency Admission Flow

Schneider, A. J., Besselink, L., Zonderland, M. E., Boucherie, R., Van den Hout, W. B., Kievit, J., Bilars, P., Fogteloo, J. & Rabelink, T. J., 12 Sep 2018, In : Interfaces. 48, 4, p. 291-397

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
Hospital Emergency Service
Medical departments (industrial plants)
1 Downloads (Pure)

Operations research for occupancy modeling at hospital wards and its integration into practice

van de Vrugt, N. M., Schneider, A. J., Zonderland, M. E., Stanford, D. A. & Boucherie, R. J., 2018, Operations Research Applications in Health Care Management. Kahraman, C. & Topcu, Y. I. (eds.). Springer, p. 101-137 37 p. (International Series in Operations Research and Management Science; vol. 262).

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Operations research
Operations Research
Health care
13 Downloads (Pure)

The BedGame - AClassroom Game Based on Real Healthcare Challenges

Vliegen, I. & Zonderland, M. E., 22 Jun 2017, In : INFORMS transactions on education. 17, 3, p. 128-133 6 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
Health care
Queueing theory
Hospital beds
health care
2 Citations (Scopus)
9 Downloads (Pure)

Appointments for care pathways the Geox/D/1 queue with slot reservations

Zonderland, M. E., Boucherie, R. J. & Al Hanbali, A., Jan 2015, In : Queueing systems. 79, 1, p. 37-51 15 p.

Research output: Contribution to journalArticleAcademicpeer-review

6 Citations (Scopus)
29 Downloads (Pure)

Modeling the effect of short stay units on patient admissions

Zonderland, M. E., Boucherie, R. J., Carter, M. W. & Stanford, D. A., Jun 2015, In : Operations research for health care. 5, p. 21-27 7 p.

Research output: Contribution to journalArticleAcademicpeer-review