Professional Experience

Assistant Professor- University of Twente (Behavioural, Management and Social Sciences)                                                 March 2023- Present

• Student Supervision Masters and Bachelors
• Teaching- Circular and Sustainable Consumer Products, Sustainable Management and Technology, Research Methods, Business Models, Systems Thinking, Multicriteria Decision Making Analysis and Circular Economy
• Actively working on Research Grants Initiatives
• Achieved English Language Certificate @ University of Twente
• Started University Teacher Qualification

Assistant Professor- Birla Institute of Management Technology (AACSB Accredited)                                                      Apr 2022- Feb 2023

• Specialised in Business 4.0 (Industry 4.0, Supply chain management); Machine Learning for Managers; Artificial Intelligence for Business; and Entrepreneurship (Design Thinking and Business Model Canvas)
• Member of Research Track
• Student Supervision Masters

Senior Research Fellow (Independent research & education professionals capable of academic leadership)                     Apr 2019- Present

•     Guest Lecture Series Member @ Portland State University

• Member of Research Advisory Committee (PhD Candidate - Ashwaq Al Khalil) @ Portland State University
• Program Committee Member @ TEMSCON 2022 and @ 3rd Symposium on Circular Economy and Sustainability, Greece 2022
• Guest Editor “Circular Economy and Circular Supply Chains in an Industry 5.0 vision: From a fringe phenomenon to a core element of progress” - Frontiers in Sustainability

Freelance Product Consultant (Part time)            Apr 2019 – Sep 2021                                                                                                                                                                  

Neelkanth Drugs Pvt Ltd              Jan 2020 – Sep 2021                               

• Plan delivery models as per the user expectations.
• Plan, create and maintain a product backlog in accordance with OKRs and KPIs.
• Prioritize and translate business requirements to deliver Minimum Viable Product for better Product Vision.
• Work in synchronization with developers, designers and company leadership for delightful Customer experience.
• Define epics, user stories, and tasks for better product roadmap i.e., in accordance with stakeholder requirements.
• Implemented solutions strategically by weighing value against complexity.

KSJN Chemicals Pvt Ltd                     Apr 2019- Nov 2019                                                                                                                                      

• Translate customer feedback and roadmap features into testable, well-defined requirements.
• Had product vision, strategy and roadmap to drive wonderful customer experience as well as revenue growth.
• Worked on digital transformation.

SSND Medimart Pvt. Ltd.                                       Jan 2018 – Aug 2018                                                                                                                                  Product Owner (Offshore)

• Survey and questionnaire designing for understanding customer needs and psychology (Market Analysis).
• Defining “What” and “How” the things need to be done for the timely delivery of functional products.
• Worked to enrich the customer experience by working on user stories.

Freelance Research Consultant                            July 2014 – Nov 2017    

• Preparation of semi-structured (open-ended) interview guides for in-depth qualitative analysis.
• Case studies for understanding employee behavior in organizations with a high attrition rate (hospitality, IT and supply chain).
• Conducted Focus groups and Delphi method to understand technology adoption patterns among senior executives and managers.
• Working on the timely delivery of minimum viable product.
• Examined adoption trends to assist policymakers in adoption dynamics based on interrelationships of factors.
• Interviewing end users to gain insight into product use.
• Defining short- and long-term product vision and communicating it to the development team and stakeholders.

Nucleus Software Export Limited, Noida, India       July 2012 - July 2014                                                                                                                              Software Engineer                                                                                                                                                                              

Data analysis for checking credibility and intention of the customer based on past experiences and similar cases

• Analyzing the Requirements and Development of assigned modules and Unit Testing.
• Providing immediate solutions for production issues.
• Code-Reviews and Optimization of the code.
• Implementation to the Production Environment.
• Managed Product Backlog and created release plans.
• Process Re-Engineering: Analyzed and re-engineered processes to increase efficiency and reduce cycle time.
• Gathered requirements from various stakeholders and converted them into user stories.

Teacher (Social Cause)                                 July 2008 – Feb 2023

Being a teacher by passion, I helped and taught slum students from 1st to 12th standard in order to help them in achieving their dreams. We started our small initiative and make sure that we can help them in their studies and can provide books and notebooks.

Internships

Bajaj Motors, Gurgaon, Noida, India             June 2011 - Aug 2011

Worked on a machine learning tool which took input from the large company’s customer database and tried to analyze and establish patterns on various aspects

AlmaMate Info Tech, Noida, India                           June 2010 - Aug 2010

Had training on AJAX, C#, and DotNet and developed related prototypes for a better understanding of the technologies.

Neelkanth Drugs Pvt. Limited, Noida, India     April 2007 - Aug 2008

Project Intern: Client Database Management for medical drugs sales and purchase

University Projects        

Agent-Based Simulation Modeling for Managing Technology                                                       Jan 2017- Jul 2017 Prediction of impacts of technology management related decision making on the organization’s culture and future business value. 

Implementing Private Cloud Using Open Source Software         (Delhi Technological University)                                         June 2013 - Oct 2013

Built a private cloud using open source software to be used as a platform for application deployment.             Ranked 1^st

Real-Time Graphical Group Designer (Operation Transformation Framework)                                         Jan 2012 - May 2012

Allows a group of distributed human users to edit a shared graphical document at the same time over any network.    Ranked 1^st

Chat, File sharing & Conference Service Provider  Aug 2011 - Nov 2011

Developed an application with customizable User Interface to enable intra college chats, file sharing, and conferencing.

College Forum (database optimization and security) Aug 2010 - Nov 2010

Created to share one’s thoughts and suggestions which can be accessed and edited by users based on their access rights. 

Publications

1. Sharma, M., Sehrawat, R., Giannakis, M. & Dwivedi, Y., Learnings from Industry 4.0 for transitioning towards Industry 4.0+: Challenges and Solutions for India pharmaceutical sector. Annals of Operation Research (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
2. Sharma, M., Singh, A., & Daim T., (2023) Exploring cloud security and cloud computing adoption: COVID era in Academic Institutions. Technological Forecasting & Social Change (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’) https://doi.org/10.1016/j.techfore.2023.122613
3. Sharma, M., A, Rose., & Tsagarakis, K. (2023) Green, Resilient, Agile, and Sustainable Fresh Food Supply Chain Enablers: Evidence from an emerging economy. Annals of Operation Research (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’) DOI: 10.1007/s10479-023-05176-x
4. Sharma, M., Dhir, A, Alaktheeri, H. Khan, M. & Mian, A. (2023) Greening of Supply Chain to Drive Performance through Logical Integration of Supply Chain Resources. Business Strategy and the Environment. (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
5. Sharma, M., Gupta, R. Sehrawat, R., Jain, K., & Dhir, A. (2023) Big data adoption and firm performance. A study of online travel agents (OTAs). Enterprise Information Systems (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘2’)
6. Sharma, M., Khalil, A., & Daim T., (2022) Understanding the Blockchain Technology Adoption: Multinational Analysis in Agriculture Supply Chains. IEEE Transactions on Engineering Management. DOI: 10.1109/TEM.2022.3193688 (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
7. Kumar, S., Raut, R., Agarwal., N., Cheikhrouhou, N., Sharma, M., & Daim T. (2022) Integrated Blockchain and Internet of Things in The Food Supply Chain: Adoption Barriers. Technovation (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
8. Sharma, M., Sehrawat, R., Luthra, S., Daim T., & Dana, B. (2022) Moving from Industry 4.0 to Industry 5.0: Challenges and Solutions for Germany. IEEE Transactions on Engineering Management. DOI:10.1109/TEM.2022.3143466 (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
9. Naeini, A., Zamani, M., Daim T., Sharma, M., & Yalcin, H. (2022) Conceptual Structure and Perspectives on “Innovation Management”: A Bibliometric Review, Technological Forecasting & Social Change (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
10. Kumar, M., Sharma, M., Raut, R., Mangla, S., & Choubey, V., (2022) Performance Assessment of Circular Driven Sustainable Agri-Food Supply Chain (AFSC) towards achieving Sustainable Consumption and Production. Journal of Cleaner Productions (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘2*’)
11. Sharma, M., Sehrawat, R., Raut, R. & Ishizaka, A., (2022) Digitalisation of manufacturing operations: The influential role of organisational, social, environmental, and technological impediments. Experts System with Applications. DOI: 10.1016/j.eswa.2022.118501 (ABDC Ranking ‘C’, Scopus Indexed, ABS ‘1’)
12. Sharma M., Alkatheeri, H., Jabeen, F. & Sehrawat, R. (2022) Impact of COVID-19 Pandemic on Perishable Food Supply Chain: A Contingent Resource-Based View (RBV) Perspective, International Journal of Logistics Management. DOI: 10.1108/IJLM-02-2021-0131(ABDC Ranking ‘A’, Scopus Indexed, ABS ‘1’)
13. Sahu, A., Sharma, M., Raut, R., Sahu, A., Sahu, N., Jiju, A. & Luztortorella, T. (2022) Decision-making framework for supplier selection using an integrated MCDM approach in a lean-agile-resilient-green environment: Evidence from Indian Automotive Sector, TQM Journal (ABDC Ranking ‘B’, Scopus Indexed, ABS ‘2’)
14. Ozdemir, D., Sharma, M., Dhir, A, & Daim, T. (2022) Supply Chain Resilience During COVID 19 Pandemic. Technology in Society, 101781. DOI: 10.1016/j.techsoc.2021.101847. (ABDC Ranking ‘C’, Scopus Indexed)
15. Kumar, M., Raut, R., Sharma, M., Choubey, V., & Paul, S. (2022) Enablers for Resilience and Pandemic Preparedness in Food Supply Chain. Operations Management Research (ABDC Ranking ‘C’, Scopus Indexed, ABS ‘1’)
16. Sharma, M., Antony, R., Sehrawat, R., & Cruz, A., Daim T. (2022) Exploring Post-Adoption Behaviors of E-Service Users: Evidence from Hospitality Sector/Online Travel Services. Technology in Society. DOI: 10.1016/j.techsoc.2021.101781 (ABDC Ranking ‘C’, Scopus Indexed)
17. Sharma, M., Sehrawat, R., Daim T. & Shaygan, A., (2021) Technology Assessment: Enabling Blockchain in Hospitality and Tourism Sectors. Technological Forecasting & Social Change. DOI: 10.1016/j.techfore.2021.120810 (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘3’)
18. Sharma, M., Kamble, S., Sehrawat, R., Venkatesh, M., Belhadi, A., & Sharma, V., (2021) Industry 4.0 adoption for sustainability in multi-tier manufacturing supply chain in emerging economies. Journal of Cleaner Productions DOI: 1016/j.jclepro.2020.125013 (ABDC Ranking ‘A’, Scopus Indexed, ABS ‘2*’)
19. Sharma, M., Gupta, R., Acharya, P., & Jain, K. (2021), Systems Approach to Cloud Computing Adoption in Emerging Economy. International Journal of Emerging Markets. (ABDC Ranking ‘B’, Scopus Indexed, ABS Ranked)
20. Sharma, M., & Sehrawat, R., (2021) Decision Making in Management of Technology: A Literature Review. International Journal of Technology Intelligence and Planning. DOI: 10.1504/IJTIP.2021.10037049 (Scopus Indexed)
21. Sharma, M., Gupta, R. & Premchandani, S. (2021) Warehouse Location Selection using AHP: A Case of Third-Party Logistics Provider in India. International Journal of Supply Chain and Inventory Management (Forthcoming)
22. Sharma, M., & Sehrawat, R., (2020), Quantifying SWOT Analysis for Cloud Adoption using FAHP-DEMATEL Approach: Evidence from the Manufacturing Sector. Journal of Enterprise Information Management. 33(5). DOI: 1108/JEIM-09-20190276 (ABDC Ranking ‘A’, Scopus Indexed, ABS Ranked)
23. Sharma, M., Gupta, R. & Acharya, P., (2020) Analyzing the Adoption of Cloud Computing Service: A Systematic Literature Review. Global Knowledge, Memory and Communication. DOI: 10.1108/GKMC-10-2019-0126 (ABDC Ranking ‘B’, Scopus Indexed)
24. Sharma, M., & Sehrawat, R., (2020) A hybrid multi-criteria decision-making method for cloud adoption: Evidence from the healthcare sector. Technology in Society, 61. DOI: 10.1016/j.techsoc.2020.101258 (ABDC Ranking ‘C’, Scopus Indexed)
25. Sharma, M., Gupta, R. & Acharya, P., (2020), Prioritizing the critical factors of Cloud-Computing adoption using MultiCriteria Decision-Making techniques. Global Business Review, 21(1), 142-161. DOI: 10.1177/0972150917741187 (ABDC Ranking ‘C’, Scopus Indexed, ABS Ranked)
26. Sharma, M., Gupta, R. & Acharya, P., (2020) Factors Influencing Cloud Computing Adoption for Higher Educational Institutes in India: A Fuzzy AHP Approach. International Journal of Information Technology and Management. 19(2-3), 126150. DOI:10.1504/IJITM.2020.106215 (Scopus Indexed, ABS Ranked)