• 2479 Citations
  • 28 h-Index
1991 …2019
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Research Output 1991 2019

2019

Chinese Technical Communicators' Opinions on Cultural Differences between Chinese and Western User Manuals

Li, Q., Karreman, J. & de Jong, M. D. T., 19 Aug 2019, 2019 IEEE International Professional Communication Conference (ProComm). IEEE, p. 30-36 7 p. 8804552

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Telecommunication industry
Communication
Costs
citizen
citizens' participation
determinants
Group
government policy

Cross-cultural technical communication: Exploring cultural differences between Chinese and Western user instructions

Li, Q., 2019, Enschede: University of Twente. 203 p.

Research output: ThesisPhD Thesis - Research UT, graduation UTAcademic

Open Access
cultural difference
instruction
communication
earning a doctorate
communicator research
3 Downloads (Pure)
Open Access
File
stakeholder
level of knowledge
qualitative interview
decentralization
municipality
31 Downloads (Pure)

Moving sermons: studies into the persuasive effects of preaching

Stoorvogel, H., 1 Mar 2019, Enschede: University of Twente. 234 p.

Research output: ThesisPhD Thesis - Research UT, graduation UTAcademic

Open Access
File
sermon
humor
multimedia
communication
religious behavior
24 Downloads (Pure)
Open Access
File
Application programs
Mobile phones
Students
Costs
Experiments
101 Downloads (Pure)

Speaking of safety: the role of communication in managing occupational safety

Cornelissen, P. A., 1 Feb 2019, Enschede: University of Twente. 266 p.

Research output: ThesisPhD Thesis - Research UT, graduation UTAcademic

Open Access
File
Communication
Personnel
Supervisory personnel
Accidents
9 Downloads (Pure)
Open Access
File
Discourse
GM food
Legitimation
Legitimacy
Technological innovation
2018
3 Citations (Scopus)

Corporate rebranding: Effects of corporate visual identity changes on employees and consumers

Bolhuis, W., de Jong, M. D. T. & van den Bosch, A. L. M., 15 Aug 2018, In : Journal of marketing communications. 24, 1, p. 3-16 14 p.

Research output: Contribution to journalArticleAcademicpeer-review

Employees
Rebranding
Communication
Stakeholders
2 Citations (Scopus)
40 Downloads (Pure)

Coworkers’ Perspectives on Mentoring Relationships

Janssen, S., Tahitu, J., van Vuuren, M. & de Jong, M. D. T., 1 Apr 2018, In : Group & organization management. 43, 2, p. 245-272 28 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Climate
Organizational Efficiency
Research
Mentors
Social Environment
125 Downloads (Pure)

De effectiviteit van de overheid: een cybernetische bijdrage aan de professionalisering van de beleidsfunctie

van Grunsven, J. W. F. M., 7 Sep 2018, Enschede: University of Twente. 463 p.

Research output: ThesisPhD Thesis - Research external, graduation UTAcademic

Open Access
File
methodology
government reform
self-organization
professionalization
Social Problems
4 Citations (Scopus)
94 Downloads (Pure)

Digital technology in health: assessing the use of geographic information systems technology in health sector organizations in Uganda

Nyemera, B. W., 27 Jun 2018, Enschede: University of Twente. 421 p.

Research output: ThesisPhD Thesis - Research UT, graduation UTAcademic

Open Access
File
Uganda
Geographical Information System
information system
health
earning a doctorate
1 Citation (Scopus)
12 Downloads (Pure)

Entertaining or functional: An analysis of visuals in Chinese and Western household appliance manuals

Li, Q., Karreman, J. & De Jong, M. D. T., 28 Sep 2018, Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018. IEEE, Vol. 2018-July. p. 90-97 8 p. 8476836

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Functional analysis
Domestic appliances
Product design
product design
communicator
13 Downloads (Pure)

Functional Complexity and Web Site Design: Evaluating the Online Presence of UNESCO World Heritage Sites

De Jong, M. D. T. & Wu, Y., 1 Jul 2018, In : Journal of business and technical communication. 32, 3, p. 347-372 26 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
UNESCO
Websites
functional analysis
Tourism
Functional analysis
7 Downloads (Pure)

Identifying competence characteristics for excellent communication professionals: A work field perspective

Fuller, M., Heijne-Penninga, M., Kamans, E., van Vuuren, M., de Jong, M. & Wolfensberger, M., 2018, In : Journal of communication management. 22, 2, p. 233-252 20 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
10 Downloads (Pure)

Instructional videos for seniors over 75: The effects of addressing potential errors in user instructions

Scheepens, M., Karreman, J. & De Jong, M., 28 Sep 2018, Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018. IEEE, Vol. 2018-July. p. 107-112 6 p. 8476838

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
video
instruction
learning success
self-efficacy
learning process
7 Citations (Scopus)
547 Downloads (Pure)

Making Green Stuff? Effects of Corporate Greenwashing on Consumers

de Jong, M. D. T., Harkink, K. M. & Barth, S., 1 Jan 2018, In : Journal of business and technical communication. 32, 1, p. 77-112 36 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
2 Citations (Scopus)
9 Downloads (Pure)

Regional public affairs activities in The Netherlands: How to gain ground in the national and European arena

Figee, E. L., Gosselt, J. F., Linders, P. & de Jong, M. D. T., 1 Jan 2018, In : European urban and regional studies. 25, 1, p. 24-39 16 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Netherlands
regional authority
political agenda
regionalism
centralization
1 Citation (Scopus)
29 Downloads (Pure)

Strategies and cues adolescents use to assess the age of an online stranger

Groenestein, M. P., Baas, N., van Deursen, A. J. A. M. & de Jong, M. D. T., 2018, In : Information, communication and society. 21, 8, p. 1168-1185 18 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
adolescent
language
study group
Uncertainty
uncertainty
1 Citation (Scopus)
126 Downloads (Pure)

Technological start-ups in the innovation system: an actor-oriented perspective

Jansma, S. R., Gosselt, J. F. & de Jong, M. D. T., 4 Mar 2018, In : Technology analysis & strategic management. 30, 3, p. 282-294 13 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Technological innovation
Start-ups
Innovation system
Innovation
Guidance
15 Downloads (Pure)

Users' Personal Conceptions of Usability and User Experience of Electronic and Software Products

Haaksma, T. R., de Jong, M. D. T. & Karreman, J., Jun 2018, In : IEEE transactions on professional communication. 61, 2, p. 116-132 17 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
User experience
Conception
Software
Usability
Grid
2017

Boekbespreking van J. van de Pol, Voting wiser – The effect of voting advice applications on political understanding

de Jong, M. D. T., 2017, In : Tijdschrift voor taalbeheersing. 39, 2, p. 265-270 6 p.

Research output: Contribution to journalBook/Film/Article reviewAcademic

12 Downloads (Pure)

Dutch public affairs professionals in the national and European arena: A smart mix of skills, attitude, and knowledge competences

Figee, E. L., Gosselt, J. F., Linders, P. C. J. & de Jong, M. D. T., Nov 2017, In : Journal of public affairs. 17, 4, e1666.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
local public
diplomat
flexibility
profession
politics
29 Citations (Scopus)
69 Downloads (Pure)

How Does It Fit? Exploring the Congruence Between Organizations and Their Corporate Social Responsibility (CSR) Activities

de Jong, M. D. T. & van der Meer, M., Jun 2017, In : Journal of business ethics. p. 71-83

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
social responsibility
Corporate Social Responsibility
Congruence
annual report
production process
3 Citations (Scopus)
48 Downloads (Pure)

If You Could Read My Mind: The Role of Healthcare Providers’ Empathic and Communicative Competencies in Clients’ Satisfaction with Consultations

Schrooten, I. & de Jong, M. D. T., 2017, In : Health communication. 32, 1, p. 111-118

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Health Personnel
Referral and Consultation
Communication
empathy
Aptitude
74 Downloads (Pure)

Listen to us! Regional and local public affairs in the Dutch and European political arena

Figee, E. L., 31 Mar 2017, Enschede: Universiteit Twente. 232 p.

Research output: ThesisPhD Thesis - Research UT, graduation UTAcademic

Open Access
File
local public
regionalism
organization
stakeholder
opportunism
5 Downloads (Pure)

Storytelling: The Effects of Corporate Stories on the Appreciation of Organizations

Scheerder, A., Karreman, J. & de Jong, M., 2017, 2017 IEEE International Professional Communication Conference: July 23rd to 26th, 2017, Madison, Wisconsin, USA. IEEE, 17136946 . (IEEE International Professional Communication Conference; no. 2017).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Storytelling
Statistical tests
Experiment
Empirical study
Stakeholder influence
2 Citations (Scopus)
7 Downloads (Pure)

The home front: Internal organization of public affairs in Dutch subnational governments

Figee, E. L., Gosselt, J. F., Linders, P. C. J. & de Jong, M. D. T., 1 Aug 2017, In : Journal of public affairs. 17, 3, e1641.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
organization
interview
municipality
Netherlands
commitment
6 Downloads (Pure)

The Image of User Instructions: Comparing Users' Expectations of and Experiences with an Official and a Commercial Software Manual

de Jong, M. D. T., Yang, B. & Karreman, J., 2017, In : Technical communication. 64, 1, p. 38-49 12 p.

Research output: Contribution to journalArticleAcademicpeer-review

instruction
experience
Experiments
software
performance
52 Citations (Scopus)
281 Downloads (Pure)
Open Access
File
privacy
Decision making
Data privacy
Mobile computing
Risk assessment
2016
174 Downloads (Pure)
File
Organizational communication
Critical incident technique
Network analysis
Auditing
Communication
4 Citations (Scopus)
10 Downloads (Pure)

Framing CSR fit: How corporate social responsibility activities are covered by news media

Lunenberg, K., Gosselt, J. F. & de Jong, M. D. T., 2016, In : Public relations review. 42, 5, p. 943-951

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
social responsibility
news
coverage
Corporate Social Responsibility
News media
11 Citations (Scopus)
416 Downloads (Pure)

Informal mentoring at work: A review and suggestions for future research

Janssen, S., van Vuuren, H. A. & de Jong, M. D. T., 31 May 2016, In : International journal of management reviews. 18, 4, p. 498-517

Research output: Contribution to journalArticleAcademicpeer-review

File
Vacuum
Mentoring
Dyads
Social exchange
Interpersonal relationships
2015
227 Downloads (Pure)

A self-determination theory perspective on mentoring relationships at work

Janssen, S., 30 Oct 2015, Enschede: Universiteit Twente. 212 p.

Research output: ThesisPhD Thesis - Research UT, graduation UTAcademic

File
earning a doctorate
self-determination
mentoring
basic need
employee

Changing of the Guards - Looking Back on Two Terms of Editorship

de Jong, M. D. T., May 2015, In : Technical communication. 62, 2, p. 85-87

Research output: Contribution to journalEditorialAcademic

2 Citations (Scopus)
4 Downloads (Pure)
cultural difference
instruction
communicator
Studios
Software packages
3 Citations (Scopus)

Evaluating internal public relations using the critical incident technique

Zwijze-Koning, K. H., de Jong, M. D. T. & van Vuuren, H. A., 2015, In : Journal of public relations research. 27, 1, p. 46-62

Research output: Contribution to journalArticleAcademicpeer-review

incident
event
communication
audit
4 Citations (Scopus)
1 Downloads (Pure)

Facilitating personal deliberation online: Immediate effects of two ConsiderIt variations

Stiegler, H. & de Jong, M. D. T., 2015, In : Computers in human behavior. 51, Part A, p. 461-469

Research output: Contribution to journalArticleAcademicpeer-review

Application programs
Software
Democracy
Greece
European Union

Framing CSR-Fit: How CSR Activities Are Covered by News Media

Lunenberg, K., Gosselt, J. F. & de Jong, M. D. T., 21 May 2015, p. -.

Research output: Contribution to conferencePaperAcademic

6 Citations (Scopus)

Network Analysis as a Communication Audit Instrument: Uncovering Communicative Strengths and Weaknesses Within Organizations

Zwijze-Koning, K. H. & de Jong, M. D. T., 23 May 2015, In : Journal of business and technical communication. 29, 1, p. 36-60

Research output: Contribution to journalArticleAcademicpeer-review

Electric network analysis
network analysis
audit
communication
Communication

Supporting employees’ sustainable labour participation through mentoring relationships: Insights from self-determination theory

Janssen, S., van Vuuren, H. A. & de Jong, M. D. T., 20 May 2015, Respectful and effective leadership: Managing people and organizations in turbulent times. Oslo, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Technical Communication in a Globalized World

de Jong, M. D. T., Feb 2015, In : Technical communication. 62, 1, p. 1-2

Research output: Contribution to journalEditorialAcademic

2014

Dealing with the Dynamics of Active Users

de Jong, M. D. T., Nov 2014, In : Technical communication. 61, 4, p. 213-214

Research output: Contribution to journalEditorialAcademic

Establishing technical communication as a professional discipline

Gao, Z., Yu, J. & de Jong, M. D. T., Sep 2014, In : Tc world. p. 11-13 3 p.

Research output: Contribution to journalArticleProfessional

Open Access
communication
everyday life
industry
university
14 Downloads (Pure)

Mentor motives: insights from self-determination theory and relational mentoring

Janssen, S., van Vuuren, H. A. & de Jong, M. D. T., 1 Jul 2014, ECPP 2014: 7th European conference on positive psychology, Amsterdam, 1-4 July 2014. Amsterdam: Trimbos Instituut, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

File
15 Citations (Scopus)
1 Downloads (Pure)
Mentors
Organizations
organization
Motivation
Personal Autonomy

Operationalisering van tekstbegrip in het vak Nederlands en in zaakvakken in het voortgezet onderwijs

Vermeij, L. V., Karreman, J. & de Jong, M. D. T., 17 Dec 2014.

Research output: Contribution to conferencePaperAcademic

4 Citations (Scopus)
Industry
Corporate reputation
Annual reports
Investors
Experiments

The Faces of Technology in Technical Communication

de Jong, M. D. T., May 2014, In : Technical communication. 61, 2, p. 73-75

Research output: Contribution to journalEditorialAcademic

The Quest for a Usability Theory

de Jong, M. D. T., Aug 2014, In : Technical communication. 61, 3, p. 145-146

Research output: Contribution to journalEditorialAcademic