• 2479 Citations
  • 28 h-Index
1991 …2019
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Research Output 1991 2019

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2019

Chinese Technical Communicators' Opinions on Cultural Differences between Chinese and Western User Manuals

Li, Q., Karreman, J. & de Jong, M. D. T., 19 Aug 2019, 2019 IEEE International Professional Communication Conference (ProComm). IEEE, p. 30-36 7 p. 8804552

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Telecommunication industry
Communication
Costs
2018
1 Citation (Scopus)
11 Downloads (Pure)

Entertaining or functional: An analysis of visuals in Chinese and Western household appliance manuals

Li, Q., Karreman, J. & De Jong, M. D. T., 28 Sep 2018, Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018. IEEE, Vol. 2018-July. p. 90-97 8 p. 8476836

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
Functional analysis
Domestic appliances
Product design
product design
communicator
10 Downloads (Pure)

Instructional videos for seniors over 75: The effects of addressing potential errors in user instructions

Scheepens, M., Karreman, J. & De Jong, M., 28 Sep 2018, Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018. IEEE, Vol. 2018-July. p. 107-112 6 p. 8476838

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Open Access
File
video
instruction
learning success
self-efficacy
learning process
2017
5 Downloads (Pure)

Storytelling: The Effects of Corporate Stories on the Appreciation of Organizations

Scheerder, A., Karreman, J. & de Jong, M., 2017, 2017 IEEE International Professional Communication Conference: July 23rd to 26th, 2017, Madison, Wisconsin, USA. IEEE, 17136946 . (IEEE International Professional Communication Conference; no. 2017).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Storytelling
Statistical tests
Experiment
Empirical study
Stakeholder influence
2015

Supporting employees’ sustainable labour participation through mentoring relationships: Insights from self-determination theory

Janssen, S., van Vuuren, H. A. & de Jong, M. D. T., 20 May 2015, Respectful and effective leadership: Managing people and organizations in turbulent times. Oslo, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2014
14 Downloads (Pure)

Mentor motives: insights from self-determination theory and relational mentoring

Janssen, S., van Vuuren, H. A. & de Jong, M. D. T., 1 Jul 2014, ECPP 2014: 7th European conference on positive psychology, Amsterdam, 1-4 July 2014. Amsterdam: Trimbos Instituut, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

File
2012

Corporate Social Responsibility communication through corporate stories: The challenge of reducing consumer skepticism

Timmer, J. F. M., Janssen, S., Beldad, A. D. & de Jong, M. D. T., 9 Feb 2012, CSR communication through corporate stories. Leuven, Belgium, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

Who is your mentor? Applying self-determination theory to developmental relationships at work

Janssen, S., van Vuuren, H. A. & de Jong, M. D. T., 24 May 2012, Proceedings 62nd Annual ICA Conference. Phoenix, AZ, USA, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2011
24 Citations (Scopus)

Retrospective think-aloud method: Using eye movements as an extra cue for participants' verbalizations

Elling, S., Lentz, L. & de Jong, M. D. T., 7 May 2011, Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems. p. 1161-1170

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2009

Effects of information usefulness, visual attractiveness, and usability ong Web visitors'trust and behavioural intentions

Swaak, M. & de Jong, M. D. T., 15 Jul 2009, Proceedings IPCC 2009 Conference. Honolulu Hawaii: IEEE Professional Communication Society, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

7 Citations (Scopus)

Effects of information usefulness, visual attractiveness, and usability on web visitors' trust and behavioral intentions

Swaak, M., De Jong, M. & De Vries, P., 18 Nov 2009, 2009 IEEE International Professional Communication Conference, IPCC 2009. 5208719

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

social attraction
website
Websites
Industry
customer
2007

Employee Health, Communication and absenteeism

ter Hoeven, C. L., de Jong, M. D. T. & Smid, J., 8 Feb 2007, Digtale Proceedings Etmaal van de Communicatiewetenschap 8 en 9 februari 2007. Antwerpen: Universiteit Antwerpen, p. 1-3

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

2 Citations (Scopus)
22 Downloads (Pure)

Professional writers and empathy: Exploring the barriers to anticipating reader problems

de Jong, M. D. T. & Lentz, L., 1 Oct 2007, 2007 IEEE International Professional communication Conference (IPCC 2007). CD Rom. Seattle, WA, p. -

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

File

Usability of e-Government Heuristics.

Welle Donker-Kuijer, M. C. J. & de Jong, M. D. T., 8 Feb 2007, Digitale Proceedings Etmaal van de Communicatiewetenschap 8 en 9 februari 2007. Antwerpen: Universiteit Antwerpen, p. 1-3

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

2006
18 Citations (Scopus)

Does think aloud work? How do we know?

Ramey, J., Boren, T., Cuddihy, E., Dumas, J., Guan, Z., Van Den Haak, M. J. & De Jong, M. D. T., 1 Dec 2006, CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06. p. 45-48 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Human computer interaction
2005
2 Citations (Scopus)
21 Downloads (Pure)

Analyzing the interaction between facilitator and participants in two variants of the think-aloud method.

van den Haak, M. J. & de Jong, M. D. T., 10 Jul 2005, 2005 IEEEE International Professional Communication Conference Proceedings. Limerick, Ireland: IEEE, p. 323-327

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

File
1 Citation (Scopus)

Anticipating reader problems: cognitive shortcuts that prevent experts from focusing on readers.

Lentz, L. & de Jong, M. D. T., 10 Jul 2005, 2005 IEEE International Professional Communication Conference Proceeding. Limerick, Ireland, p. 649-652

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

1998
44 Downloads (Pure)

Formative evaluation in document design: validity of the plus-minus method for the pretesting of public information brochures.

de Jong, M. D. T. & Schellens, P. J., 23 Sep 1998, 1998 IEEE International Professional Communication Conference. (IPCC 1998).. Quebec/ Canada, p. 123-130 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

File
1995

What can readers and experts tell us about text quality?

Lentz, L. R. & de Jong, M. D. T., 13 Nov 1995, Preseedings Disappearing Borders International conference for technical communicators. Dortmund, p. - 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1991

De pretest in het licht van effective communicatie in: M.M.H. Bax en W. Vuijk (red) Thema's in de taalbeheersing

de Jong, M. D. T. & de Vroom, B., 1 Sep 1991, VIOT Taalbeheersingscongres 1990. Groningen, p. 360-369 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review