Research output per year
Research output per year
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Dive into the research topics where Raymond Loohuis is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Calling on autohermeneutic phenomenology to delve into the deeper levels of experience
Sahhar, Y., Loohuis, R. & Henseler, J., 2 Aug 2022, Contemporary approaches Studying Customer Experience in Tourism Research: This book will present the contemporary approaches applied to the tourism research, to study the consumer experience by discussing first, the theoretical part, which will be based mainly on behavioral sciences. To this regard, main paradigms and their related approaches studying CX will be stressed. Second, the book will develop a methodological part highlighting the holistic and dynamic nature of the customer experience, by capturing it along the customer journey; into the pre-, during, and post consumption through a combination of techniques including the innovative ones. Keywords – Customer experience, tourism management, ethno marketing, phenomenology, psychoanalytic, philosophical orientation, facet theory, customer journey, emotions, sensory experience, CX measure.. Jaziri, D. & Rather, R. (eds.). Emerald Publishing GroupResearch output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review
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Characterizing the spaces of consumer value experience in value co-creation and value co-destruction
Sahhar, Y. & Loohuis, R., 26 Apr 2022, In: European journal of marketing. 56, 13, p. 105-136 32 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile35 Downloads (Pure) -
Illuminating Experience’s Inception and Evolvement: An Autohermeneutic Phenomenological Inquiry
Sahhar, Y., Loohuis, R. & Henseler, J., 8 Sep 2021, The 2021 Naples Forum on Service: A Service Lens on Changing Business and Society. Gummesson, E., Mele, C. & Polese, F. (eds.).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
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Mobilizing Values and Action through Framing Strategies in Creating a Regional Bio-energy Niche
Loohuis, R., Ehrenhard, M. & Millar, C., 1 Apr 2021, Values-driven Entrepreneurship and Societal Impact: Setting the Agenda for Entrepreneuring Across (Southern) Africa. April, K. & Zolfaghari, B. (eds.). p. 65-78 13 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic
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Towards a circumplex typology of customer service experience management practices: a dyadic perspective
Sahhar, Y., Loohuis, R. & Henseler, J., 20 Apr 2021, In: Journal of Service Theory and Practice. 31, 3, p. 366-395 30 p., JSTP-06-2020-0118.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile2 Citations (Scopus)11 Downloads (Pure)
Prizes
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Best paper sub theme 20: invisible / silent aspects of change, European Group for Organisation Studies conference
Ehrenhard, Michel (Recipient) & Loohuis, Raymond (Recipient), 2016
Prize
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Emerald Literati Awards Outstanding Paper
Sahhar, Yasin (Recipient), Loohuis, Raymond (Recipient) & Henseler, Jörg (Recipient), 17 Jun 2022
Prize
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5th Naples Forum on Service 2017
Raymond Loohuis (Participant)
6 Jun 2017Activity: Participating in or organising an event › Participating in a conference, workshop, ...
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NIKOS Centre for entrepreneurship, strategy, internation business and marketing (Organisational unit)
Raymond Loohuis (Member)
1 Jan 2017Activity: Membership › Membership of board
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33rd EGOS Colloquium 2017
Raymond Loohuis (Participant), Lisa Bakir (Participant), Tatiana Bondarouk (Participant), D.J.M. van Mierlo (Participant) & Hans Neervoort (Participant)
7 Jul 2017Activity: Participating in or organising an event › Participating in a conference, workshop, ...
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Industrial Marketing and Purchasing Group (IMP) (External organisation)
Raymond Loohuis (Chair)
2016 → …Activity: Membership › Membership of board