Raymond Loohuis

dr.

Lecturer, NIKOS Department for Entrepreneurship, Strategy, and Innovation Management

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4 Similar Profiles

innovation Social Sciences

social construction Social Sciences

collective behavior Social Sciences

resources Social Sciences

mobilization Social Sciences

sustainable development Social Sciences

market Social Sciences

Values Social Sciences

Research Output 2009 2019

21 Paper
2 Chapter
1 Conference contribution
1 Poster
1 More
- 1 PhD Thesis - Research UT, graduation UT

How is the Customer Contributor and Interpreter of Value? Opening the Black Box of the linkages between value creation and experience

Sahhar, Y. & Loohuis, R. P. A., 2019.

Research output: Contribution to conference › Paper

Black box

Linkage

Value creation

Football

Service-dominant logic

How Service Providers Manage the Customer’s Service Value Experience throughout the Customer Journey: A Multiple Ethnographic Study

Sahhar, Y., Loohuis, R. & Henseler, J., 4 Jun 2019, Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda. Gummesson, E., Mele, C. & Polese, F. (eds.).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Open Access

Service value

Customer service

Service provider

Consultancy

Purchase

See and be seen: How visibility affects the personal branding of top managers

Scheidt, S., Loohuis, R. & Henseler, J., 10 May 2019.

Research output: Contribution to conference › Paper

4 Downloads (Pure)

The role of multiple points of view in non-envisioned routine creation: Taking initiative, creating connections, and coping with misalignments

van Mierlo, J., Loohuis, R. P. A. & Bondarouk, T., 28 May 2019, Routine Dynamics in Action: Replication and Transformation Research. Feldman, M. S., D'Adderio, L., Dittrich, K. & Jarzabkowski, P. (eds.). Emerald Group Publishing, p. 153–172 20 p. (Research in the Sociology of Organizations; vol. 61).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Open Access

File

Misalignment

Hiring

Human resource management

Managers

Line managers