Emerald Literati Awards Outstanding Paper

Prize

Description

Emerald Literati Outstanding Paper awarded to Yasin Sahhar, Raymond Loohuis and Jörg Henseler for the paper “Towards a circumplex typology of customer service experience management practices: a dyadic perspective” published in Journal of Service Theory and Practice.
Degree of recognitionInternational
Granting OrganisationsEmerald Group Publishing

Awarded at event

Event title12th SERVSIG International Research Conference 2022
LocationUniversity of Strathclyde, Glasgow, United KingdomShow on map
Period16 Jun 2022 → 18 Jun 2022

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