TY - JOUR
T1 - A Capability Approach to worker dignity under Algorithmic Management
AU - Lamers, Laura
AU - Meijerink, Jeroen
AU - Jansen, Giedo
AU - Boon, Mieke
N1 - Funding Information:
This conceptual study is part of the research project ?Working with Robots-as-Managers? which is co-financed by the School of Behavioural, Management and Social Sciences of the University of Twente and the Netherlands Organisation for applied scientific research (TNO).
Publisher Copyright:
© 2022, The Author(s).
PY - 2022/3
Y1 - 2022/3
N2 - This paper proposes a conceptual framework to study and evaluate the impact of ‘Algorithmic Management’ (AM) on worker dignity. While the literature on AM addresses many concerns that relate to the dignity of workers, a shared understanding of what worker dignity means, and a framework to study it, in the context of software algorithms at work is lacking. We advance a conceptual framework based on a Capability Approach (CA) as a route to understanding worker dignity under AM. This paper contributes to the existing AM literature which currently is mainly focused on exploitation and violations of dignity and its protection. By using a CA, we expand this focus and can evaluate the possibility that AM might also enable and promote dignity. We conclude that our CA-based conceptual framework provides a valuable means to study AM and then discuss avenues for future research into the complex relationship between worker dignity and AM systems.
AB - This paper proposes a conceptual framework to study and evaluate the impact of ‘Algorithmic Management’ (AM) on worker dignity. While the literature on AM addresses many concerns that relate to the dignity of workers, a shared understanding of what worker dignity means, and a framework to study it, in the context of software algorithms at work is lacking. We advance a conceptual framework based on a Capability Approach (CA) as a route to understanding worker dignity under AM. This paper contributes to the existing AM literature which currently is mainly focused on exploitation and violations of dignity and its protection. By using a CA, we expand this focus and can evaluate the possibility that AM might also enable and promote dignity. We conclude that our CA-based conceptual framework provides a valuable means to study AM and then discuss avenues for future research into the complex relationship between worker dignity and AM systems.
KW - Algorithmic Management
KW - Capability Approach
KW - Human Resource Management
KW - Worker dignity
KW - UT-Hybrid-D
UR - http://www.scopus.com/inward/record.url?scp=85124422678&partnerID=8YFLogxK
U2 - 10.1007/s10676-022-09637-y
DO - 10.1007/s10676-022-09637-y
M3 - Article
AN - SCOPUS:85124422678
SN - 1388-1957
VL - 24
JO - Ethics and information technology
JF - Ethics and information technology
IS - 1
M1 - 10
ER -