A conceptual model for the development of CSCW systems

Cléver Ricardo Guareis de farias, Luis Ferreira Pires, Marten van Sinderen

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    Abstract

    Models and theories concerning cooperation have long been recognised as an important aid in the development of Computer Supported Cooperative Work (CSCW) systems. However, there is no consensus regarding the set of concepts and abstractions that should underlie such models and theories. Furthermore, common patterns are hard to discern in different models and theories. This paper analyses a number of existing models and theories, and proposes a generic conceptual framework based on the strengths and commonalities of these models. We analyse five different developments, viz., Coordination Theory, Activity Theory, Task Manager model, Action/Interaction Theory and Object-Oriented Activity Support model, to propose a generic model based on four key concepts common to these developments, viz. activity, actor, information and service.
    Original languageEnglish
    Title of host publicationDesigning cooperative systems: the use of theories and models
    Subtitle of host publicationproceedings of the 5th International Conference on the Design of Cooperative Systems (COOP'2000)
    EditorsR. Dieng-Kuntz, A. Giboin, L. Karsenty, G. De Michelis
    Place of PublicationAmsterdam ; Washington, DC
    PublisherIOS Press
    Pages189-204
    Number of pages16
    ISBN (Print)9781586030421, 9784274903588
    Publication statusPublished - 2000
    Event5th International Conference on the Design of Cooperative Systems, COOP 2000: The Use of Theories and Models - Sophia Antipolis, France
    Duration: 23 May 200026 May 2000
    Conference number: 5

    Publication series

    NameFrontiers in artificial intelligence and applications
    PublisherIOS Press
    Volume58

    Conference

    Conference5th International Conference on the Design of Cooperative Systems, COOP 2000
    Abbreviated titleCOOP
    CountryFrance
    CitySophia Antipolis
    Period23/05/0026/05/00

    Keywords

    • SCS-Services

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  • Cite this

    Guareis de farias, C. R., Ferreira Pires, L., & van Sinderen, M. (2000). A conceptual model for the development of CSCW systems. In R. Dieng-Kuntz, A. Giboin, L. Karsenty, & G. De Michelis (Eds.), Designing cooperative systems: the use of theories and models: proceedings of the 5th International Conference on the Design of Cooperative Systems (COOP'2000) (pp. 189-204). (Frontiers in artificial intelligence and applications; Vol. 58). Amsterdam ; Washington, DC: IOS Press.