@inbook{b221b7ec60e047dd8b85d581dfe8ab22,
title = "A cross-case comparison of BSCW in different educational settings",
abstract = "We evaluate the use of BSCW shared workspaces in higher education by a comparison of seven courses in which this environment was used. We identified a number of different functions for which the BSCW environment has been used. Effectiveness for the given task appears to be a prime success factor for using ICT. But an effective tool may fail due to other factors like ease of use and organisational, social-cultural or technological obstacles. In some cases BSCW was adequate, but abandoned in favour of more efficient tools for performing the same task. The particular strength of a shared workspace is providing a repository for objects of collaborative work. While other types of usage showed mixed results, it is this core functionality for which BSCW is most effective and quite efficient.",
keywords = "IR-58959, collaborative authoring, Shared workspaces, evaluation of ICT usage",
author = "Nicolaas Sikkel and E.M. Gommer and \{van der Veen\}, \{Johan (CTIT)\}",
year = "2001",
language = "Undefined",
isbn = "9789056810979",
publisher = "Unigraphic",
pages = "553--560",
editor = "Pierre Dillenbourg and Anneke Eurelings and Kai Hakkarainen",
booktitle = "European perspectives on computer-supported collaborative learning : proceedings of the first European conference on computer-supported collaborative learning : March 22-24, 2001, Universiteit Maastricht, the Netherlands",
}