Abstract
Enterprise Systems (ES) involve relative high investments and long-lasting implementations for its adopters. A business case (BC) is often developed in the beginning to evaluate and justify this investment. This BC explains the expected costs, benefits and risks of the ES implementation. In this paper we especially focus on the problems of the current BC development and present a design proposal based on Benefits Management (BM). Research in cost estimation is matured and BM is perceived as a standard in this domain. We use an iterative design science approach to create our proposal. First, we give a structured overview of current BM methods both from practitioners as well as academia using the methodological framework of Avison and Fitzgerald [1]. Second, we derive our own improved BM method based on the work of Ward and Daniel [2]. During the development process, in five iterations, we interviewed and collaboratively worked with experts towards this method.
Original language | Undefined |
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Title of host publication | Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS 2012) |
Place of Publication | USA |
Publisher | IEEE |
Pages | 4642-4651 |
Number of pages | 10 |
ISBN (Print) | 978-0-7695-4525-7 |
DOIs | |
Publication status | Published - Jan 2012 |
Event | 45th Hawaii International Conference on System Sciences, HICSS 2012 - Maui, United States Duration: 4 Jan 2012 → 7 Jan 2012 Conference number: 45 |
Publication series
Name | |
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Publisher | IEEE Computer Society |
Conference
Conference | 45th Hawaii International Conference on System Sciences, HICSS 2012 |
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Abbreviated title | HICSS |
Country/Territory | United States |
City | Maui |
Period | 4/01/12 → 7/01/12 |
Keywords
- METIS-285112
- Benefits Management
- EWI-21470
- IR-79616
- IT investments
- Business Cases