A Framework for Healthcare Planning and Control

Elias W. Hans, Mark van Houdenhoven, P.J.H. Hulshof

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

90 Citations (Scopus)
540 Downloads (Pure)


Rising expenditures spur healthcare organizations to organize their processes more efficiently and effectively. Unfortunately, healthcare planning and control lags behind manufacturing planning and control. We analyze existing planning and control concepts or frameworks for healthcare operations management and find that they do not address various important planning and control problems. We conclude that they only focus on hospitals and are too narrow, focusing on a single managerial area, such as resource capacity planning, or ignoring hierarchical levels. We propose a modern framework for healthcare planning and control that integrates all managerial areas in healthcare delivery operations and all hierarchical levels of control, to ensure completeness and coherence of responsibilities for every managerial area. The framework can be used to structure the various planning and control functions and their interaction. It is applicable to an individual department, an entire healthcare organization, and to a complete supply chain of cure and care providers. The framework can be used to identify and position various types of managerial problems, to demarcate the scope of organization interventions and to facilitate a dialogue between clinical staff and managers.
Original languageEnglish
Title of host publicationHandbook of Healthcare System Scheduling
EditorsRandolph Hall
Place of PublicationBerlin, Germany
Number of pages18
ISBN (Print)9781461417330
Publication statusPublished - 2012

Publication series

NameInternational Series in Operations Research & Management Science
ISSN (Print)0884-8289


  • EWI-21594
  • IR-79788


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