A framework for planning and control of the education organization

Rudy Oude Vrielink*, Verin Nijhuis-Boer, Carien van Horne, Erwin Hans, Jos van Hillegersberg

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


Education logistics concerns the integral planning and control (P&C) of education related activities in education organizations, encompassing activities such as scheduling, facility management, staffing, performance management, curriculum development, and ICT management. It has a significant impact on the overall effectiveness and efficiency of the organization. The use of P&C needs to transcend the overtone of finance and aim for the much broader meaning of integral coordination or the organization. This paper introduces a new framework for education organizations to design, optimize, and govern their education logistics and its developments. It introduces hierarchical layers of P&C in a similar way as existing theoretical P&C frameworks for other sectors such as industry and healthcare, and distinguishes different process areas within these layers. We demonstrate that the current dominant way of P&C in education is falling short in numerous aspects, thereby impeding both innovation and the effective and efficient implementation of emerging educational paradigms. Our framework for smart education organizations counters current P&C deficiencies by closing existing coordination gaps between directive-, primary-, and support processes. Currently, these process areas in higher education organizations are often functionally dispersed through lack of horizontal alignment. Our framework defines and integrates levels of control for different process areas, thereby integrating and aligning decision making in the organization.

Original languageEnglish
Title of host publicationSmart Education and e-Learning, 2018
EditorsRobert J. Howlett, Vladimir L. Uskov, Ljubo Vlacic, Lakhmi C. Jain
Number of pages12
ISBN (Electronic)978-3-319-92363-5
ISBN (Print)978-3-319-92362-8
Publication statusPublished - 1 Jan 2019
Event5th International KES conference on Smart Education and e-Learning, SEEL 2018 - Gold Coast, Australia
Duration: 20 Jun 201822 Jun 2018
Conference number: 5

Publication series

NameSmart Innovation, Systems and Technologies
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026


Conference5th International KES conference on Smart Education and e-Learning, SEEL 2018
Abbreviated titleKES SEEL 2018
CityGold Coast
Internet address


  • Education logistics
  • Governance
  • Planning and control

Fingerprint Dive into the research topics of 'A framework for planning and control of the education organization'. Together they form a unique fingerprint.

Cite this