A model of communicating project objectives within client organizations

Tatsiana Haponava; Saad H.S. Al-Jibouri

A model of communicating project objectives within client organizations

Tatsiana Haponava
, Saad H.S. Al-Jibouri

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Achievement of good performance during the pre-design stage depends on clearly defined project objectives based on the client requirements. However, in most projects there is no single entity representing the client and many different stakeholders who usually have different requirements can be seen as multiple clients for the project. This paper addresses the problem in communicating the project objectives within the client organization in construction and proposes a model of communication between different groups of clients in the pre-design stage in the Dutch construction industry. The main sub-processes of the pre-design stage were identified through the literature review. Interviews were used to understand the pattern of communication within the client organisation based on the identified sub-processes. As the result, the proposed model of communication has been identified and the involvement of different groups of clients within this model has been mapped. The proposed model of communication has been identified. The next research step is proposed.

Original language	English
Title of host publication	CIB 2008 Helsinki
Subtitle of host publication	Performance and Knowledge Management, June 3-4, Helsinki, Finland
Editors	Marja Naaranoja, Ad den Otter, Matthijs Prins, Anu Karvonen, Ville Raasakka
Place of Publication	Helsinki, Finland
Publisher	CIB
Pages	322-331
ISBN (Print)	978-951-758-492-0
Publication status	Published - 3 Jun 2008
Event	Joint CIB Conference on Performance and Knowledge Management 2008 - Helsinki, Finland Duration: 3 Jun 2008 → 4 Jun 2008

Conference

Conference	Joint CIB Conference on Performance and Knowledge Management 2008
Country/Territory	Finland
City	Helsinki
Period	3/06/08 → 4/06/08
Other	W102 Information and Knowledge Management in Building and W096 Architectural Management

Keywords

Construction processes
Pre-design stage
Client stakeholders
Communication

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title = "A model of communicating project objectives within client organizations",

abstract = "Achievement of good performance during the pre-design stage depends on clearly defined project objectives based on the client requirements. However, in most projects there is no single entity representing the client and many different stakeholders who usually have different requirements can be seen as multiple clients for the project. This paper addresses the problem in communicating the project objectives within the client organization in construction and proposes a model of communication between different groups of clients in the pre-design stage in the Dutch construction industry. The main sub-processes of the pre-design stage were identified through the literature review. Interviews were used to understand the pattern of communication within the client organisation based on the identified sub-processes. As the result, the proposed model of communication has been identified and the involvement of different groups of clients within this model has been mapped. The proposed model of communication has been identified. The next research step is proposed.",

keywords = "Construction processes, Pre-design stage, Client stakeholders, Communication",

author = "Tatsiana Haponava and Al-Jibouri, \{Saad H.S.\}",

year = "2008",

month = jun,

day = "3",

language = "English",

isbn = "978-951-758-492-0",

pages = "322--331",

editor = "Marja Naaranoja and \{den Otter\}, Ad and Matthijs Prins and Anu Karvonen and Ville Raasakka",

booktitle = "CIB 2008 Helsinki",

publisher = "CIB",

address = "Netherlands",

note = "Joint CIB Conference on Performance and Knowledge Management 2008 ; Conference date: 03-06-2008 Through 04-06-2008",

}

Haponava, T & Al-Jibouri, SHS 2008, A model of communicating project objectives within client organizations. in M Naaranoja, A den Otter, M Prins, A Karvonen & V Raasakka (eds), CIB 2008 Helsinki: Performance and Knowledge Management, June 3-4, Helsinki, Finland. CIB, Helsinki, Finland, pp. 322-331, Joint CIB Conference on Performance and Knowledge Management 2008, Helsinki, Finland, 3/06/08.

A model of communicating project objectives within client organizations. / Haponava, Tatsiana; Al-Jibouri, Saad H.S.
CIB 2008 Helsinki: Performance and Knowledge Management, June 3-4, Helsinki, Finland. ed. / Marja Naaranoja; Ad den Otter; Matthijs Prins; Anu Karvonen; Ville Raasakka. Helsinki, Finland: CIB, 2008. p. 322-331.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - A model of communicating project objectives within client organizations

AU - Haponava, Tatsiana

AU - Al-Jibouri, Saad H.S.

PY - 2008/6/3

Y1 - 2008/6/3

N2 - Achievement of good performance during the pre-design stage depends on clearly defined project objectives based on the client requirements. However, in most projects there is no single entity representing the client and many different stakeholders who usually have different requirements can be seen as multiple clients for the project. This paper addresses the problem in communicating the project objectives within the client organization in construction and proposes a model of communication between different groups of clients in the pre-design stage in the Dutch construction industry. The main sub-processes of the pre-design stage were identified through the literature review. Interviews were used to understand the pattern of communication within the client organisation based on the identified sub-processes. As the result, the proposed model of communication has been identified and the involvement of different groups of clients within this model has been mapped. The proposed model of communication has been identified. The next research step is proposed.

AB - Achievement of good performance during the pre-design stage depends on clearly defined project objectives based on the client requirements. However, in most projects there is no single entity representing the client and many different stakeholders who usually have different requirements can be seen as multiple clients for the project. This paper addresses the problem in communicating the project objectives within the client organization in construction and proposes a model of communication between different groups of clients in the pre-design stage in the Dutch construction industry. The main sub-processes of the pre-design stage were identified through the literature review. Interviews were used to understand the pattern of communication within the client organisation based on the identified sub-processes. As the result, the proposed model of communication has been identified and the involvement of different groups of clients within this model has been mapped. The proposed model of communication has been identified. The next research step is proposed.

KW - Construction processes

KW - Pre-design stage

KW - Client stakeholders

KW - Communication

M3 - Conference contribution

SN - 978-951-758-492-0

SP - 322

EP - 331

BT - CIB 2008 Helsinki

A2 - Naaranoja, Marja

A2 - den Otter, Ad

A2 - Prins, Matthijs

A2 - Karvonen, Anu

A2 - Raasakka, Ville

PB - CIB

CY - Helsinki, Finland

T2 - Joint CIB Conference on Performance and Knowledge Management 2008

Y2 - 3 June 2008 through 4 June 2008

ER -

A model of communicating project objectives within client organizations

Abstract

Conference

Keywords

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