A model of web-based follow-up to reduce assistive technology abandonment

Stefano Federici, Maria Laura Mele, Salvatore Agostino Romeo, Walter Didimo, Giuseppe Liotta, Simone Borsci, Fabio Meloni

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)

Abstract

The abandonment of assistive technology (AT) is strictly related to the subjective quality of the service delivery regarding the whole AT assignation process. Starting from this consideration, the aim of this work is to show the design of a Web-based follow-up model (WFM) aimed at overcoming the hearing aid abandonment in the Italian Umbria Region AT service delivery system. The WFM model described here is developed in two phases: an implementation phase, and an experimental evaluation which is still under development. The model meets the current objective of the Umbria Region's Units of Local Health Service to digitize their services in order to easily monitor the quality of the delivery service and evaluate the post-provision outcome.

Original languageEnglish
Title of host publicationHuman-Computer Interaction. Applications and Services
Subtitle of host publication16th International Conference, HCI International 2014, Proceedings, Part III
PublisherSpringer
Pages674-682
Number of pages9
ISBN (Electronic)978-3-319-07227-2
ISBN (Print)978-3-319-07226-5
DOIs
Publication statusPublished - 1 Jan 2014
Externally publishedYes
Event16th International Conference on Human-Computer Interaction, HCI International 2014 - Creta Maris Beach Resort, Heraklion, Greece
Duration: 22 Jun 201427 Jun 2014
Conference number: 16
http://2014.hci.international/

Publication series

NameLecture Notes in Computer Science
Volume8512
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference16th International Conference on Human-Computer Interaction, HCI International 2014
Abbreviated titleHCI International
Country/TerritoryGreece
CityHeraklion
Period22/06/1427/06/14
Internet address

Keywords

  • Assistive technology abandonment
  • assistive technology outcome
  • assistive technology system delivery
  • follow-up

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