A model of web-based follow-up to reduce assistive technology abandonment

Stefano Federici, Maria Laura Mele, Salvatore Agostino Romeo, Walter Didimo, Giuseppe Liotta, Simone Borsci, Fabio Meloni

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    1 Citation (Scopus)

    Abstract

    The abandonment of assistive technology (AT) is strictly related to the subjective quality of the service delivery regarding the whole AT assignation process. Starting from this consideration, the aim of this work is to show the design of a Web-based follow-up model (WFM) aimed at overcoming the hearing aid abandonment in the Italian Umbria Region AT service delivery system. The WFM model described here is developed in two phases: an implementation phase, and an experimental evaluation which is still under development. The model meets the current objective of the Umbria Region's Units of Local Health Service to digitize their services in order to easily monitor the quality of the delivery service and evaluate the post-provision outcome.

    Original languageEnglish
    Title of host publicationHuman-Computer Interaction. Applications and Services
    Subtitle of host publication16th International Conference, HCI International 2014, Proceedings, Part III
    PublisherSpringer
    Pages674-682
    Number of pages9
    ISBN (Electronic)978-3-319-07227-2
    ISBN (Print)978-3-319-07226-5
    DOIs
    Publication statusPublished - 1 Jan 2014
    Event16th International Conference on Human-Computer Interaction, HCI International 2014 - Creta Maris Beach Resort, Heraklion, Greece
    Duration: 22 Jun 201427 Jun 2014
    Conference number: 16
    http://2014.hci.international/

    Publication series

    NameLecture Notes in Computer Science
    Volume8512
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349

    Conference

    Conference16th International Conference on Human-Computer Interaction, HCI International 2014
    Abbreviated titleHCI International
    CountryGreece
    CityHeraklion
    Period22/06/1427/06/14
    Internet address

    Keywords

    • Assistive technology abandonment
    • assistive technology outcome
    • assistive technology system delivery
    • follow-up

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