A purchasing process maturity model: P2P and contract management maturity assessment of the Dutch municipalities

Marlou Snijders, Carolina Belotti Pedroso*, Frederik G.S. Vos, Vincent Delke

*Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review


Based on a literature review, a maturity model focused on the P2P process and contract management has been developed. Then, a quantitative research approach was used to gain insights into municipalities’ current and desired maturity levels of Dutch municipalities. Based on 65 responses, the results show that most municipalities have a rather low maturity around level 1.5 (out of 4). Additionally, most municipalities desire to increase the maturity level of their purchasing process to an average level of 2.5 within three years. To achieve their desired maturity level in three years, municipalities must improve their urchasing process on average by one maturity level. Academically, this research intends to advance the existing knowledge on evaluating the purchasing P2P and contract management maturity in the public sector. Additionally, we aim at further asess the impact of collected influencing factors (e.g., size, budget, time, knowledge, culture) on the maturity of the municipalities. We are open to work together with other IPSERA scholars to collect more data with our measurement tool and combine datasets.
Original languageEnglish
Publication statusPublished - 11 Apr 2022
EventIPSERA 2022: Building Bridges - Jönköping University, Jönköping, Sweden
Duration: 10 Apr 202213 Apr 2022
Conference number: 31


ConferenceIPSERA 2022
Abbreviated titleIPSERA
Internet address


  • Public procurement
  • Maturity
  • Contract management
  • P2P


Dive into the research topics of 'A purchasing process maturity model: P2P and contract management maturity assessment of the Dutch municipalities'. Together they form a unique fingerprint.

Cite this