A purchasing process maturity model: P2P and contract management maturity assessment of the Dutch municipalities

Based on a literature review, a maturity model focused on the P2P process and contract management has been developed. Then, a quantitative research approach was used to gain insights into municipalities’ current and desired maturity levels of Dutch municipalities. Based on 65 responses, the results show that most municipalities have a rather low maturity around level 1.5 (out of 4). Additionally, most municipalities desire to increase the maturity level of their purchasing process to an average level of 2.5 within three years. To achieve their desired maturity level in three years, municipalities must improve their urchasing process on average by one maturity level. Academically, this research intends to advance the existing knowledge on evaluating the purchasing P2P and contract management maturity in the public sector. Additionally, we aim at further asess the impact of collected influencing factors (e.g., size, budget, time, knowledge, culture) on the maturity of the municipalities. We are open to work together with other IPSERA scholars to collect more data with our measurement tool and combine datasets.