A serious maintenance management game for decision-making on digitized railway assets

Arno Kok*, Jan-Jaap Moerman, Willem Haanstra, Alberto Martinetti, Jan Braaksma

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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The life cycles of information technology (IT) components are notably distinct in both duration and nature when compared to
their physical counterparts, commonly referred to as operational technology (OT). However, OT is increasingly getting
converged with IT technologies. To ensure effective oversight of these converged IT/OT assets throughout their life spans, it is
imperative to align the various stakeholders. Critical areas for achieving this alignment in the context of IT/OT converged assets
encompass cybersecurity and the management of maintenance processes. This paper presents a design for a “Maintenance
Management Game”. The purpose of this game is to educate maintenance professionals managing IT/OT converged assets. As
part of the game mechanics, the players must make decisions trading off the different objectives and needs of a fictional railway
company. The game mechanics are developed using design science research and employ the iterative process of participatory
prototyping. The initial findings indicate that the game is an engaging approach to learn about managing and maintaining
digitized railway assets.
Original languageEnglish
Title of host publication31st CIRP Conference on Life Cycle Engineering (LCE 2024)
Number of pages6
Publication statusPublished - 7 May 2024
Event31st CIRP Conference on Life Cycle Engineering, LCE 2024 - Politecnico di Torino, Turin, Italy
Duration: 19 Jun 202421 Jun 2024
Conference number: 31

Publication series

NameProcedia CIRP


Conference31st CIRP Conference on Life Cycle Engineering, LCE 2024
Abbreviated titleCIRP LCE Conference
Internet address


  • Cyber-Physical System (CPS)
  • Maintenance
  • Operational Technology
  • Information Technology
  • IT/OT Convergence
  • Digitized systems
  • Asset Management
  • Railway


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