A survey of cost accounting in service-oriented computing

Robson W.A. de Medeiros, Nelson S. Rosa, Glaucia M.M. Campos, Luis Ferreira Pires

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


    Nowadays, companies are increasingly offering their business services through computational services on the Internet in order to attract more customers and increase their revenues. However, these services have financial costs that need to be managed in order to maximize profit. Several models and techniques have been recently reported that aim at managing, controlling and reducing service costs. However, each of these contributions covers a specific cost aspect subject to certain constraints, while in practice more comprehensive solutions are necessary. This paper presents a survey of models and techniques to handle service costs throughout the phases of the service lifecycle. Based on this survey, we identified a number of opportunities for future research, which should eventually yield comprehensive cost solutions.
    Original languageUndefined
    Title of host publicationIEEE World Congress on Services, SERVICES 2014
    Place of PublicationUSA
    PublisherIEEE Computer Society
    Number of pages8
    ISBN (Print)978-1-4799-5068-3
    Publication statusPublished - Jun 2014
    Event2014 IEEE World Congress on Services, SERVICES 2014 - Hilton Anchorage, Anchorage, United States
    Duration: 27 Jun 20142 Jul 2014

    Publication series

    PublisherIEEE Computer Society


    Conference2014 IEEE World Congress on Services, SERVICES 2014
    Abbreviated titleSERVICES
    CountryUnited States


    • business services
    • financial cost management
    • cost accounting
    • service cost control
    • service cost reduction
    • service lifecycle
    • profit maximization
    • EWI-25213
    • SCS-Services
    • METIS-306084
    • IR-92342
    • Business data processing
    • Internet
    • Service Oriented Architecture
    • computational services

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