A systematic review of theoretical, methodological, contextual, and content-wise foundations of customer delight research in online and offline environments

Research output: Contribution to conferencePaperAcademicpeer-review

Original languageEnglish
Publication statusPublished - 2021
Event11th European Decision Sciences Conference, EDSI 2021 - Lund, Sweden
Duration: 31 May 20212 Jun 2021
Conference number: 11

Conference

Conference11th European Decision Sciences Conference, EDSI 2021
Abbreviated titleEDSI 2021
Country/TerritorySweden
CityLund
Period31/05/212/06/21

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