Chatbots and embodied conversational agents show turn based conversation behaviour. In current research we almost always assume that each utterance of a human conversational partner should be followed by an intelligent and/or empathetic reaction of chatbot or embodied agent. They are assumed to be alert, trying to please the user. There are other applications which have not yet received much attention and which require a more patient or relaxed attitude, waiting for the right moment to provide feedback to the human partner. Being able and willing to listen is one of the conditions for being successful. In this paper we have some observations on listening behaviour research and introduce one of our applications, the virtual diary companion.
|Publisher||University of Sheffield|
|Workshop||Fourth International Workshop on Human-Computer Conversation|
|Period||6/10/08 → 7/10/08|
|Other||6-7 October 2008|
- HMI-HF: Human Factors
- HMI-IA: Intelligent Agents