Abort or retry - A role for legal knowledge based systems in electronic service delivery?

R.E. Leenes

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

3 Citations (Scopus)


Electronic service delivery is closely tied to legal decision making. Legal decision making is by nature complicated. It involves the (strict) application of rules, but it also inevitably leaves room for discretion. If the ambition of electronic service delivery is taken seriously, this means that (some) legal decisions have to be taken by computers. Legal knowledge based systems (LKBSs) capable of performing this task have been around since the early nineteen nineties. These systems, although successful, never really broke through and are somewhat forgotten. With the advent of e-Government and its focus on electronic service delivery, legal decision making systems are desperately needed. This paper argues that legal knowledge based system technology is neglected undeserved and that it offers opportunities for serious electronic service delivery.
Original languageUndefined
Title of host publicationKnowledge Management in Electronic Government. Proceedings of the 4th IFIP International Working Conference, KMGov 2003, 26-28 May 2003, Rhodes, Greece
EditorsMaria A. Wimmer
Place of PublicationBerlin
Number of pages10
ISBN (Print)3-540-40145-8
Publication statusPublished - 2003
Event4th IFIP International Working Conference, KMGov 2003 - Rhodes, Greece
Duration: 26 May 200328 May 2003

Publication series

NameLecture notes in artificial intelligence
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference4th IFIP International Working Conference, KMGov 2003
Other26-28 May 2003


  • METIS-212934
  • IR-102180

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