Acceptance and use of a social robot by elderly users in a domestic environment

T. Klamer, Soumaya Ben Allouch

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

33 Citations (Scopus)

Abstract

The study presented in this article aims to improve our understanding of how people use zoomorphic robots in a health related setting in their domestic environments in general and, in particular, whether people are able to build (long- term) relationships with these robots. The influences of social and hedonic factors were examined, in addition to the normally studied utilitarian factors of the Technology Acceptance Model (TAM). Three elderly participants interacted with the Nabaztag, a zoomorphic robot, for 10 days to improve their overall health condition. Hedonic factors were not found to be important for the acceptance of the Nabaztag. However, these factors seemed to be important for building a relationship with the Nabaztag. Social factors were found to be important for the acceptance of robots, but not for building a relationship with the Nabaztag. The results yielded some interesting findings that need more study: (1) the relationship between the place of the Nabaztag and acceptance and use, (2) the relationship between naming the Nabaztag and building a relationship with it and (3) the relationship between using verbal/non-verbal communication and building a relationship with it.
Original languageEnglish
Title of host publicationPervasive Health 2010
Place of PublicationMunich, Germany
PublisherIEEE
Pages-
Number of pages8
ISBN (Print)978-963-9799-89-9
DOIs
Publication statusPublished - 22 Mar 2010
Event4th International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2010 - Munich, Germany
Duration: 22 Mar 201025 Mar 2010
Conference number: 4

Publication series

Name
PublisherIEEE

Conference

Conference4th International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2010
Abbreviated titlePervasiveHealth
CountryGermany
CityMunich
Period22/03/1025/03/10

Fingerprint

communication
health
need
technology acceptance

Keywords

  • METIS-270275
  • IR-101842

Cite this

Klamer, T., & Ben Allouch, S. (2010). Acceptance and use of a social robot by elderly users in a domestic environment. In Pervasive Health 2010 (pp. -). Munich, Germany: IEEE. https://doi.org/10.4108/ICST.PERVASIVEHEALTH2010.8892
Klamer, T. ; Ben Allouch, Soumaya. / Acceptance and use of a social robot by elderly users in a domestic environment. Pervasive Health 2010. Munich, Germany : IEEE, 2010. pp. -
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Klamer, T & Ben Allouch, S 2010, Acceptance and use of a social robot by elderly users in a domestic environment. in Pervasive Health 2010. IEEE, Munich, Germany, pp. -, 4th International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2010, Munich, Germany, 22/03/10. https://doi.org/10.4108/ICST.PERVASIVEHEALTH2010.8892

Acceptance and use of a social robot by elderly users in a domestic environment. / Klamer, T.; Ben Allouch, Soumaya.

Pervasive Health 2010. Munich, Germany : IEEE, 2010. p. -.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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AB - The study presented in this article aims to improve our understanding of how people use zoomorphic robots in a health related setting in their domestic environments in general and, in particular, whether people are able to build (long- term) relationships with these robots. The influences of social and hedonic factors were examined, in addition to the normally studied utilitarian factors of the Technology Acceptance Model (TAM). Three elderly participants interacted with the Nabaztag, a zoomorphic robot, for 10 days to improve their overall health condition. Hedonic factors were not found to be important for the acceptance of the Nabaztag. However, these factors seemed to be important for building a relationship with the Nabaztag. Social factors were found to be important for the acceptance of robots, but not for building a relationship with the Nabaztag. The results yielded some interesting findings that need more study: (1) the relationship between the place of the Nabaztag and acceptance and use, (2) the relationship between naming the Nabaztag and building a relationship with it and (3) the relationship between using verbal/non-verbal communication and building a relationship with it.

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