Adaptation of electronic forms seems to be a step forward to reduce the burden for people who fill in forms. Municipalities more and more offer eforms online that can be used to request a municipal product or service. To create adaptive e-forms that satisfy the need of end-users, involvement of those users in design activities and evaluation is necessary. This paper describes the design of adaptive municipal e-forms and the way user-groups were involved in the design activities and will be involved in evaluation.
|Publisher||National College of Ireland|
|Conference||Proceedings of Workshops held at the Fourth International Conference on Adaptive Hypermedia & Adaptive Web-based Systems (AH2006)|
|Period||20/06/06 → 23/06/06|
|Other||20-23 June 2006|
- HMI-IE: Information Engineering
- HMI-HF: Human Factors