Adaptive Municipal e-forms

P.M. Kuiper, Elisabeth M.A.G. van Dijk, A.K. Boerma

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    Abstract

    Adaptation of electronic forms seems to be a step forward to reduce the burden for people who fill in forms. Municipalities more and more offer eforms online that can be used to request a municipal product or service. To create adaptive e-forms that satisfy the need of end-users, involvement of those users in design activities and evaluation is necessary. This paper describes the design of adaptive municipal e-forms and the way user-groups were involved in the design activities and will be involved in evaluation.
    Original languageUndefined
    Title of host publicationProceedings of Workshops held at the Fourth International Conference on Adaptive Hypermedia & Adaptive Web-based Systems (AH2006)
    EditorsS. Weibelzahl, A. Cristea
    Place of PublicationDublin
    PublisherNational College of Ireland
    Pages484-488
    Number of pages5
    ISBN (Print)1649-8623
    Publication statusPublished - 20 Jun 2006

    Publication series

    Name
    PublisherNational College of Ireland
    NumberPaper PMD-
    ISSN (Print)1649-8623

    Keywords

    • HMI-IE: Information Engineering
    • HMI-HF: Human Factors
    • IR-66853
    • METIS-237896
    • EWI-8996

    Cite this

    Kuiper, P. M., van Dijk, E. M. A. G., & Boerma, A. K. (2006). Adaptive Municipal e-forms. In S. Weibelzahl, & A. Cristea (Eds.), Proceedings of Workshops held at the Fourth International Conference on Adaptive Hypermedia & Adaptive Web-based Systems (AH2006) (pp. 484-488). Dublin: National College of Ireland.