Abstract
The Internet of Things (IoT), a worldwide network of interconnected objects uniquely addressable, based on standard communication protocols, has become a disruptive technology, even for decision-makers who develop products based on them. It was reported in 2015 and 2018 that decision-makers associated with the Fortune 1000 firms stated that they were hesitant to use IoT-based value propositions, primarily due to privacy and security concerns. In this article, we view decision-maker willingness to develop IoT-based products through the lens of the social construction of technology (SCOT) theory. We utilize SCOT-based generational cohorts of firm decision-makers to investigate whether generational cohorts of decision-makers are relevant in a firm's decision to launch an IoT value proposition. We argue that it is pertinent to consider age-based generations as stakeholders for IoT, which currently constitutes a gap in the literature on IoT and SCOT. We employ an exploratory survey analysis that supports the relevance of generational decision-making cohorts. We focus on age to the exclusion of other potential decision-maker cohort possibilities and discuss this as a limitation in our conclusion.
Original language | English |
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Pages (from-to) | 274 - 282 |
Number of pages | 9 |
Journal | IEEE Transactions on Engineering Management |
Volume | 71 |
Early online date | 2 Nov 2021 |
DOIs | |
Publication status | Published - 2024 |
Keywords
- Bicycles
- Cyber privacy
- Cyber risk
- Cybersecurity
- Decision making
- Internet of Things (IoT)
- New product development (NPD)
- Privacy
- Safety
- Social Construction of Technology (SCOT)
- Social groups
- Stakeholders
- Technology entrepreneurship
- Technology policy
- 22/1 OA procedure