Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR)

Frans van der Sluis; Elisabeth M.A.G. van Dijk; Egon van den Broek

doi:10.1145/1835449.1835697

Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR)

Frans van der Sluis
, Elisabeth M.A.G. van Dijk
, Egon van den Broek

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

136 Downloads (Pure)

Abstract

As widely recognized, there is more to relevance than topicality. By looking at the user experience of Information Retrieval (IR), this proposal takes a broader perspective on relevance. Several facets of relevance are structured according to how the user will experience an information object. In particular, the antecedents and consequences of positive affect are discussed. The consequences of positive affect are related to the goal of an IR system, whereas features to derive the antecedents of positive affect from information objects are proposed. The features are combined in a model of relevance, consisting of three factors: topicality, understandability, and affective value. Moreover, it is discussed how the model can be evaluated through methods based on user studies.

Original language	Undefined
Title of host publication	Proceedings of the 33rd Annual ACM SIGIR Conference
Editors	Hsin-Hsi Chen, Efthimis N. Efthimiadis, Jacques Savoy, Fabio Crestani, Stephane Marchand-Maillet
Place of Publication	New York
Publisher	Association for Computing Machinery
Pages	924-924
Number of pages	1
ISBN (Print)	978-1-4503-0153-4
DOIs	https://doi.org/10.1145/1835449.1835697
Publication status	Published - 19 Jul 2010
Event	33rd Annual International ACM/SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2010 - Geneva, Switzerland Duration: 19 Jul 2010 → 23 Jul 2010 Conference number: 33

Publication series

Name
Publisher	ACM

Conference

Conference	33rd Annual International ACM/SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2010
Abbreviated title	SIGIR
Country/Territory	Switzerland
City	Geneva
Period	19/07/10 → 23/07/10

Keywords

METIS-275629
Algorithms
Experimentation
IR-72524
Relevance
HMI-HF: Human Factors
Human Factors
EWI-18270
Positive Affect
HMI-SLT: Speech and Language Technology
HMI-IE: Information Engineering
User Experience

Access to Document

10.1145/1835449.1835697

VanderSluis10-Aiming_for_User_Experience_in_Information_Retrieval_UX_IR

Cite this

van der Sluis, F., van Dijk, E. M. A. G., & van den Broek, E. (2010). Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR). In H.-H. Chen, E. N. Efthimiadis, J. Savoy, F. Crestani, & S. Marchand-Maillet (Eds.), Proceedings of the 33rd Annual ACM SIGIR Conference (pp. 924-924). Association for Computing Machinery. https://doi.org/10.1145/1835449.1835697

van der Sluis, Frans ; van Dijk, Elisabeth M.A.G. ; van den Broek, Egon. / Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR). Proceedings of the 33rd Annual ACM SIGIR Conference. editor / Hsin-Hsi Chen ; Efthimis N. Efthimiadis ; Jacques Savoy ; Fabio Crestani ; Stephane Marchand-Maillet. New York : Association for Computing Machinery, 2010. pp. 924-924

@inproceedings{4a3b9d5400864dd9add8835dbd852661,

title = "Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR)",

abstract = "As widely recognized, there is more to relevance than topicality. By looking at the user experience of Information Retrieval (IR), this proposal takes a broader perspective on relevance. Several facets of relevance are structured according to how the user will experience an information object. In particular, the antecedents and consequences of positive affect are discussed. The consequences of positive affect are related to the goal of an IR system, whereas features to derive the antecedents of positive affect from information objects are proposed. The features are combined in a model of relevance, consisting of three factors: topicality, understandability, and affective value. Moreover, it is discussed how the model can be evaluated through methods based on user studies.",

keywords = "METIS-275629, Algorithms, Experimentation, IR-72524, Relevance, HMI-HF: Human Factors, Human Factors, EWI-18270, Positive Affect, HMI-SLT: Speech and Language Technology, HMI-IE: Information Engineering, User Experience",

author = "\{van der Sluis\}, Frans and \{van Dijk\}, \{Elisabeth M.A.G.\} and \{van den Broek\}, Egon",

note = "ACM SIGIR Doctoral Consortium paper. Acceptance after 5-page article was reviewed.; 33rd Annual International ACM/SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2010 ; Conference date: 19-07-2010 Through 23-07-2010",

year = "2010",

month = jul,

day = "19",

doi = "10.1145/1835449.1835697",

language = "Undefined",

isbn = "978-1-4503-0153-4",

publisher = "Association for Computing Machinery",

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editor = "Hsin-Hsi Chen and Efthimiadis, \{Efthimis N.\} and Jacques Savoy and Fabio Crestani and Stephane Marchand-Maillet",

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van der Sluis, F, van Dijk, EMAG & van den Broek, E 2010, Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR). in H-H Chen, EN Efthimiadis, J Savoy, F Crestani & S Marchand-Maillet (eds), Proceedings of the 33rd Annual ACM SIGIR Conference. Association for Computing Machinery, New York, pp. 924-924, 33rd Annual International ACM/SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2010, Geneva, Switzerland, 19/07/10. https://doi.org/10.1145/1835449.1835697

Aiming for User Experience in Information Retrieval: Towards User-Centered Relevance (USR). / van der Sluis, Frans; van Dijk, Elisabeth M.A.G.; van den Broek, Egon.
Proceedings of the 33rd Annual ACM SIGIR Conference. ed. / Hsin-Hsi Chen; Efthimis N. Efthimiadis; Jacques Savoy; Fabio Crestani; Stephane Marchand-Maillet. New York: Association for Computing Machinery, 2010. p. 924-924.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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