An Approach to quantify the Costs of Business Process Intelligence.

B.B. Mutschler; J. Bumiller; M.U. Reichert

An Approach to quantify the Costs of Business Process Intelligence.

B.B. Mutschler, J. Bumiller, M.U. Reichert

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

11 Citations (Scopus)

1 Downloads (Pure)

Abstract

Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is crucial. The use of business process intelligence (BPI) tools offers promising perspectives in this respect. However, when using BPI tools one has not only to look at potential benefits but at costs as well. Therefore, most enterprises thinking about the purchase of a BPI solution demand for a business case systematically outlining an investment’s benefits and costs. This paper summarizes such a business case based on an evaluation of contemporary BPI tools and practical experiences. We present basic BPI concepts, describe BPI benefits and cost drivers and introduce two cost models to gain insights into BPI economics.

Original language	Undefined
Title of host publication	Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05)
Editors	J. Desel, U. Frank
Place of Publication	Bonn
Publisher	Koellen Verlag
Pages	152-165
Number of pages	14
ISBN (Print)	3-88579-404-7
Publication status	Published - 2005
Event	Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05) - Klagenfurt, Austria Duration: 24 Oct 2005 → 25 Oct 2005

Publication series

Name	Lecture Notes in Informatics (LNI)
Publisher	Koellen-Verlag
Number	P-75
Volume	75
ISSN (Print)	1617-5468

Workshop

Workshop	Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05)
Period	24/10/05 → 25/10/05
Other	24-25 Oct 2005

Keywords

METIS-226870
SCS-Services
IR-63406
EWI-6830

Access to Document

http://eprints.eemcs.utwente.nl/secure2/6830/01/EMISA2005_-_CameraReady.pdf

Cite this

Mutschler, B. B., Bumiller, J., & Reichert, M. U. (2005). An Approach to quantify the Costs of Business Process Intelligence. In J. Desel, & U. Frank (Eds.), Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05) (pp. 152-165). (Lecture Notes in Informatics (LNI); Vol. 75, No. P-75). Koellen Verlag. http://eprints.eemcs.utwente.nl/secure2/6830/01/EMISA2005_-_CameraReady.pdf

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booktitle = "Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05)",

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Mutschler, BB, Bumiller, J & Reichert, MU 2005, An Approach to quantify the Costs of Business Process Intelligence. in J Desel & U Frank (eds), Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05). Lecture Notes in Informatics (LNI), no. P-75, vol. 75, Koellen Verlag, Bonn, pp. 152-165, Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05), 24/10/05. <http://eprints.eemcs.utwente.nl/secure2/6830/01/EMISA2005_-_CameraReady.pdf>

An Approach to quantify the Costs of Business Process Intelligence. / Mutschler, B.B.; Bumiller, J.; Reichert, M.U.
Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05). ed. / J. Desel; U. Frank. Bonn: Koellen Verlag, 2005. p. 152-165 (Lecture Notes in Informatics (LNI); Vol. 75, No. P-75).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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BT - Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA'05)

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