An evaluation framework for business process management products

Stefan R. Koster; Maria Eugenia Iacob; Luis  Ferreira Pires

doi:10.1007/978-3-642-12186-9_42

An evaluation framework for business process management products

Stefan R. Koster, Maria Eugenia Iacob, Luis Ferreira Pires

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

2 Citations (Scopus)

51 Downloads (Pure)

Abstract

The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This paper defines a framework for evaluating BPM products, and discusses how this framework has been applied in the development of an open and objective evaluation method for these products. Our framework has been developed based on the BPM lifecycle we developed as a result of a thorough literature survey. Our method consists of a set of criteria, a test case and a rating schema. The paper also discusses how we evaluated our method (and indirectly our framework) by applying it to three BPM tool suites. We show that our method allows the rigorous comparison of these products according to different criteria, so that the choice of BPM product can be tuned to the specific goals of the users of these products.

Original language	English
Title of host publication	Business Process Management Workshops
Subtitle of host publication	BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers
Editors	Stefanie Rinderle-Ma, Shazia Sadiq, Frank Leymann
Place of Publication	Berlin, Heidelberg
Publisher	Springer
Pages	441-452
Number of pages	12
ISBN (Electronic)	978-3-642-12186-9
ISBN (Print)	978-3-642-12185-2
DOIs	https://doi.org/10.1007/978-3-642-12186-9_42
Publication status	Published - 17 Mar 2010
Event	1st International Workshop on Empirical Research in Business Process Management, ER-BPM 2009 - Ulm, Germany Duration: 7 Sept 2009 → 7 Sept 2009 Conference number: 1

Publication series

Name	Lecture Notes in Business Information Processing
Publisher	Springer
Volume	43
ISSN (Print)	1865-1348
ISSN (Electronic)	1865-1356

Workshop

Workshop	1st International Workshop on Empirical Research in Business Process Management, ER-BPM 2009
Abbreviated title	ER-BPM
Country/Territory	Germany
City	Ulm
Period	7/09/09 → 7/09/09

Keywords

METIS-268573
EWI-17868
SCS-Services
IR-71351

Access to Document

10.1007/978-3-642-12186-9_42

Cite this

Koster, S. R., Iacob, M. E., & Ferreira Pires, L. (2010). An evaluation framework for business process management products. In S. Rinderle-Ma, S. Sadiq, & F. Leymann (Eds.), Business Process Management Workshops: BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers (pp. 441-452). (Lecture Notes in Business Information Processing; Vol. 43). Springer. https://doi.org/10.1007/978-3-642-12186-9_42

Koster, Stefan R. ; Iacob, Maria Eugenia ; Ferreira Pires, Luis . / An evaluation framework for business process management products. Business Process Management Workshops: BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. editor / Stefanie Rinderle-Ma ; Shazia Sadiq ; Frank Leymann. Berlin, Heidelberg : Springer, 2010. pp. 441-452 (Lecture Notes in Business Information Processing).

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abstract = "The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This paper defines a framework for evaluating BPM products, and discusses how this framework has been applied in the development of an open and objective evaluation method for these products. Our framework has been developed based on the BPM lifecycle we developed as a result of a thorough literature survey. Our method consists of a set of criteria, a test case and a rating schema. The paper also discusses how we evaluated our method (and indirectly our framework) by applying it to three BPM tool suites. We show that our method allows the rigorous comparison of these products according to different criteria, so that the choice of BPM product can be tuned to the specific goals of the users of these products.",

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author = "Koster, {Stefan R.} and Iacob, {Maria Eugenia} and {Ferreira Pires}, Luis",

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Koster, SR, Iacob, ME & Ferreira Pires, L 2010, An evaluation framework for business process management products. in S Rinderle-Ma, S Sadiq & F Leymann (eds), Business Process Management Workshops: BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. Lecture Notes in Business Information Processing, vol. 43, Springer, Berlin, Heidelberg, pp. 441-452, 1st International Workshop on Empirical Research in Business Process Management, ER-BPM 2009, Ulm, Germany, 7/09/09. https://doi.org/10.1007/978-3-642-12186-9_42

An evaluation framework for business process management products. / Koster, Stefan R.; Iacob, Maria Eugenia; Ferreira Pires, Luis .
Business Process Management Workshops: BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. ed. / Stefanie Rinderle-Ma; Shazia Sadiq; Frank Leymann. Berlin, Heidelberg: Springer, 2010. p. 441-452 (Lecture Notes in Business Information Processing; Vol. 43).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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N2 - The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This paper defines a framework for evaluating BPM products, and discusses how this framework has been applied in the development of an open and objective evaluation method for these products. Our framework has been developed based on the BPM lifecycle we developed as a result of a thorough literature survey. Our method consists of a set of criteria, a test case and a rating schema. The paper also discusses how we evaluated our method (and indirectly our framework) by applying it to three BPM tool suites. We show that our method allows the rigorous comparison of these products according to different criteria, so that the choice of BPM product can be tuned to the specific goals of the users of these products.

AB - The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This paper defines a framework for evaluating BPM products, and discusses how this framework has been applied in the development of an open and objective evaluation method for these products. Our framework has been developed based on the BPM lifecycle we developed as a result of a thorough literature survey. Our method consists of a set of criteria, a test case and a rating schema. The paper also discusses how we evaluated our method (and indirectly our framework) by applying it to three BPM tool suites. We show that our method allows the rigorous comparison of these products according to different criteria, so that the choice of BPM product can be tuned to the specific goals of the users of these products.

KW - METIS-268573

KW - EWI-17868

KW - SCS-Services

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BT - Business Process Management Workshops

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Koster SR, Iacob ME, Ferreira Pires L. An evaluation framework for business process management products. In Rinderle-Ma S, Sadiq S, Leymann F, editors, Business Process Management Workshops: BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. Berlin, Heidelberg: Springer. 2010. p. 441-452. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-642-12186-9_42

An evaluation framework for business process management products

Abstract

Publication series

Workshop

Keywords

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Cite this