An information assistant system for the prevention of tunnel vision in crisis management

Y. Cao

Research output: Book/ReportReportProfessional

28 Downloads (Pure)

Abstract

In the crisis management environment, tunnel vision is a set of bias in decision makers’ cognitive process which often leads to incorrect understanding of the real crisis situation, biased perception of information, and improper decisions. The tunnel vision phenomenon is a consequence of both the challenges in the task and the natural limitation in a human being’s cognitive process. An information assistant system is proposed with the purpose of preventing tunnel vision. The system serves as a platform for monitoring the on-going crisis event. All information goes through the system before arrives at the user. The system enhances the data quality, reduces the data quantity and presents the crisis information in a manner that prevents or repairs the user’s cognitive overload. While working with such a system, the users (crisis managers) are expected to be more likely to stay aware of the actual situation, stay open minded to possibilities, and make proper decisions.
Original languageUndefined
Place of PublicationEnschede
PublisherHuman Media Interaction (HMI)
Number of pages38
Publication statusPublished - 23 Apr 2008

Publication series

NameCTIT Technical Report Series
PublisherCentre for Telematics and Information Technology, University of Twente
No.1/TR-CTIT-08-35
ISSN (Print)1381-3625

Keywords

  • METIS-250960
  • IR-64727
  • EWI-12293

Cite this

Cao, Y. (2008). An information assistant system for the prevention of tunnel vision in crisis management. (CTIT Technical Report Series; No. 1/TR-CTIT-08-35). Enschede: Human Media Interaction (HMI).
Cao, Y. / An information assistant system for the prevention of tunnel vision in crisis management. Enschede : Human Media Interaction (HMI), 2008. 38 p. (CTIT Technical Report Series; 1/TR-CTIT-08-35).
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Cao, Y 2008, An information assistant system for the prevention of tunnel vision in crisis management. CTIT Technical Report Series, no. 1/TR-CTIT-08-35, Human Media Interaction (HMI), Enschede.

An information assistant system for the prevention of tunnel vision in crisis management. / Cao, Y.

Enschede : Human Media Interaction (HMI), 2008. 38 p. (CTIT Technical Report Series; No. 1/TR-CTIT-08-35).

Research output: Book/ReportReportProfessional

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N2 - In the crisis management environment, tunnel vision is a set of bias in decision makers’ cognitive process which often leads to incorrect understanding of the real crisis situation, biased perception of information, and improper decisions. The tunnel vision phenomenon is a consequence of both the challenges in the task and the natural limitation in a human being’s cognitive process. An information assistant system is proposed with the purpose of preventing tunnel vision. The system serves as a platform for monitoring the on-going crisis event. All information goes through the system before arrives at the user. The system enhances the data quality, reduces the data quantity and presents the crisis information in a manner that prevents or repairs the user’s cognitive overload. While working with such a system, the users (crisis managers) are expected to be more likely to stay aware of the actual situation, stay open minded to possibilities, and make proper decisions.

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Cao Y. An information assistant system for the prevention of tunnel vision in crisis management. Enschede: Human Media Interaction (HMI), 2008. 38 p. (CTIT Technical Report Series; 1/TR-CTIT-08-35).