An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System

Valentina Lichtner; Angela P. Kounkou; Amir Dotan; José P. Kooken; Neil A.M. Maiden

doi:10.1145/1520340.152042

An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System

Valentina Lichtner, Angela P. Kounkou, Amir Dotan, José P. Kooken, Neil A.M. Maiden

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

5 Citations (Scopus)

Abstract

This paper presents and discusses the use of an online diary for the remote evaluation at the workplace of a new knowledge management tool that supports self-directed learning at work, the second APOSDLE prototype. The workplace evaluation was carried out collaboratively in four different organizations, across different European countries. The online diary was built with the open source discussion forum software phpBB. Used in combination with other research methods, the diary allowed gathering data on the system design and performance as well as the user experience. Its flexibility met participants' preferences and needs. With its use, the diary became the communication tool between users, researchers and developers, giving voice to the users in the evaluation and redesign process.

Original language	English
Title of host publication	CHI EA '09
Subtitle of host publication	CHI '09 Extended Abstracts on Human Factors in Computing Systems
Place of Publication	New York, NY
Publisher	ACM Publishing
Pages	2955-2970
ISBN (Print)	978-1-60558-247-4
DOIs	https://doi.org/10.1145/1520340.152042
Publication status	Published - 2009
Event	CHI Conference on Human Factors in Computing Systems, CHI 2009 - Boston, United States Duration: 4 Apr 2009 → 9 Apr 2009

Conference

Conference	CHI Conference on Human Factors in Computing Systems, CHI 2009
Country/Territory	United States
City	Boston
Period	4/04/09 → 9/04/09

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1145/1520340.152042

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@inproceedings{7cf2ec4530714311a4f225dec19ab74b,

title = "An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System",

abstract = "This paper presents and discusses the use of an online diary for the remote evaluation at the workplace of a new knowledge management tool that supports self-directed learning at work, the second APOSDLE prototype. The workplace evaluation was carried out collaboratively in four different organizations, across different European countries. The online diary was built with the open source discussion forum software phpBB. Used in combination with other research methods, the diary allowed gathering data on the system design and performance as well as the user experience. Its flexibility met participants' preferences and needs. With its use, the diary became the communication tool between users, researchers and developers, giving voice to the users in the evaluation and redesign process.",

author = "Valentina Lichtner and Kounkou, \{Angela P.\} and Amir Dotan and Kooken, \{Jos{\'e} P.\} and Maiden, \{Neil A.M.\}",

year = "2009",

doi = "10.1145/1520340.152042",

language = "English",

isbn = "978-1-60558-247-4",

pages = "2955--2970",

booktitle = "CHI EA '09",

publisher = "ACM Publishing",

note = "CHI Conference on Human Factors in Computing Systems, CHI 2009<br/> ; Conference date: 04-04-2009 Through 09-04-2009",

}

Lichtner, V, Kounkou, AP, Dotan, A, Kooken, JP & Maiden, NAM 2009, An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System. in CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems. ACM Publishing, New York, NY, pp. 2955-2970, CHI Conference on Human Factors in Computing Systems, CHI 2009
, Boston, Massachusetts, United States, 4/04/09. https://doi.org/10.1145/1520340.152042

An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System. / Lichtner, Valentina; Kounkou, Angela P.; Dotan, Amir et al.
CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems. New York, NY: ACM Publishing, 2009. p. 2955-2970.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

TY - GEN

T1 - An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System

AU - Lichtner, Valentina

AU - Kounkou, Angela P.

AU - Dotan, Amir

AU - Kooken, José P.

AU - Maiden, Neil A.M.

PY - 2009

Y1 - 2009

N2 - This paper presents and discusses the use of an online diary for the remote evaluation at the workplace of a new knowledge management tool that supports self-directed learning at work, the second APOSDLE prototype. The workplace evaluation was carried out collaboratively in four different organizations, across different European countries. The online diary was built with the open source discussion forum software phpBB. Used in combination with other research methods, the diary allowed gathering data on the system design and performance as well as the user experience. Its flexibility met participants' preferences and needs. With its use, the diary became the communication tool between users, researchers and developers, giving voice to the users in the evaluation and redesign process.

AB - This paper presents and discusses the use of an online diary for the remote evaluation at the workplace of a new knowledge management tool that supports self-directed learning at work, the second APOSDLE prototype. The workplace evaluation was carried out collaboratively in four different organizations, across different European countries. The online diary was built with the open source discussion forum software phpBB. Used in combination with other research methods, the diary allowed gathering data on the system design and performance as well as the user experience. Its flexibility met participants' preferences and needs. With its use, the diary became the communication tool between users, researchers and developers, giving voice to the users in the evaluation and redesign process.

U2 - 10.1145/1520340.152042

DO - 10.1145/1520340.152042

M3 - Conference contribution

SN - 978-1-60558-247-4

SP - 2955

EP - 2970

BT - CHI EA '09

PB - ACM Publishing

CY - New York, NY

T2 - CHI Conference on Human Factors in Computing Systems, CHI 2009<br/>

Y2 - 4 April 2009 through 9 April 2009

ER -

An Online Forum as a User Diary for Remote Workplace Evaluation of a Work-Integrated Learning System

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Conference

UN SDGs

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