Analysing Boundary Objects to Develop Results that Support Business Goals

Laura Ponisio, P. Vruggink

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    2 Citations (Scopus)

    Abstract

    In this study of eight outsourcing projects, we seek to understand the mechanisms that companies put in place to coordinate knowledge work across their boundaries. We find that means through which projects improve coordination include: using a mediator, using multiple passage points of information, and increasing work visibility. We offer a framework in which the following three facets are contemplated: knowledge coordination (who), boundary object translation (what) and coordination practices (how). Our results suggest the importance of securing effective translation of boundary objects (the concepts belonging to the business world and to the software development world) to align software results with business goals.
    Original languageUndefined
    Title of host publicationProceedings of the IEEE International Conference on Innovation in Software Engineering (ISE 08)
    Place of PublicationUSA
    PublisherIEEE Computer Society
    Pages516-521
    Number of pages6
    ISBN (Print)978-0-7695-3514-2
    DOIs
    Publication statusPublished - Oct 2008
    EventIEEE International Conference on Innovation in Software Engineering (ISE 08), Vienna, Austria: Proceedings of the IEEE International Conference on Innovation in Software Engineering (ISE 08) - USA
    Duration: 1 Oct 2008 → …

    Publication series

    Name
    PublisherIEEE Computer Society
    NumberWoTUG-31

    Conference

    ConferenceIEEE International Conference on Innovation in Software Engineering (ISE 08), Vienna, Austria
    CityUSA
    Period1/10/08 → …

    Keywords

    • METIS-254895
    • EWI-13817
    • IR-62487

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