Analyzing and Solving Difficulties Experienced in Knowledge Management: the Case of a Knowledge Intensive Organization

Simone J. van Zolingen, Jan N. Streumer, Maaike M. Stooker

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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    Abstract

    Knowledge management has become an important tool in staying ahead in the competition between companies. In this paper five different phases of the knowledge management process are distinguished. The occurrence of knowledge management problems has been studied in a case study in a knowledge intensive company. Most of the problems in this case occur in the first three phases of the knowledge management process: knowledge acquisition, knowledge codification and knowledge dissemination.
    Original languageEnglish
    Title of host publicationAHRD 2001 Conference Proceedings
    Subtitle of host publicationFebruary 28 - March 4, 2001, Tulsa, Oklahoma
    EditorsOscar A. Aliaga
    Place of PublicationAustin, TX
    PublisherAcademy of Human Resource Development
    Pages411-419
    Publication statusPublished - 2001
    EventAcademy of Human Resource Development International Research Conference 2001 - Tulsa, United States
    Duration: 28 Feb 20014 Mar 2001

    Conference

    ConferenceAcademy of Human Resource Development International Research Conference 2001
    Abbreviated titleAHRD
    CountryUnited States
    CityTulsa
    Period28/02/014/03/01

    Keywords

    • METIS-203412
    • Knowledge Management
    • Knowledge Acquisition
    • Knowledge Codification
    • Knowledge Dissemination

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