“And then you just notice how important respect is” - Adapting Patient Journey Value Mapping to elicit values with stroke survivors

Christiane Grünloh; Marian Hurmuz; Kira Oberschmidt

doi:10.1145/3679318.3685487

“And then you just notice how important respect is” - Adapting Patient Journey Value Mapping to elicit values with stroke survivors

Christiane Grünloh, Marian Hurmuz, Kira Oberschmidt

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Stakeholder involvement is crucial to ensure health technologies meet stakeholders’ needs and values. A method to elicit these values is the patient journey value map (PJVM). A disadvantage of this method is its high burden for participants. In this paper, we adapted the PJVM method to minimise the burden and evaluated whether with this adaptation, values of stroke survivors can be elicited. We conducted interviews (N=6) and an interactive session with seven stroke survivors. Our approach showed that this adaptation in PJVM still allows to elicit end-users’ values throughout the patient journey, but in a less time-consuming manner and with less effort for participants. The method enabled stroke survivors to identify and articulate their values. This study contributes by showing that the adapted PJVM method is a useful and flexible method when investigating values in healthcare in the real world.

Original language	English
Title of host publication	NordiCHI '24
Subtitle of host publication	Proceedings of the 13th Nordic Conference on Human-Computer Interaction
Place of Publication	New York, NY
Publisher	Association for Computing Machinery
ISBN (Electronic)	979-8-4007-0966-1
DOIs	https://doi.org/10.1145/3679318.3685487
Publication status	Published - 13 Oct 2024
Externally published	Yes
Event	13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024: Live – Uniting HCI for a Hyperlocal and Global Experience - Uppsala, Sweden Duration: 13 Oct 2024 → 16 Oct 2024 Conference number: 13 https://www.nordichi2024.se

Conference

Conference	13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024
Abbreviated title	NordiCHI 2024
Country/Territory	Sweden
City	Uppsala
Period	13/10/24 → 16/10/24
Internet address	https://www.nordichi2024.se

Keywords

Burden of participation
Design method
Patient involvement
Patient journey value map
Value sensitive design
n/a OA procedure

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3679318.3685487Licence: CC BY-SA

ArticleFinal published version, 8.85 MBLicence: CC BY-NC-SA

Cite this

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title = "“And then you just notice how important respect is” - Adapting Patient Journey Value Mapping to elicit values with stroke survivors",

abstract = "Stakeholder involvement is crucial to ensure health technologies meet stakeholders{\textquoteright} needs and values. A method to elicit these values is the patient journey value map (PJVM). A disadvantage of this method is its high burden for participants. In this paper, we adapted the PJVM method to minimise the burden and evaluated whether with this adaptation, values of stroke survivors can be elicited. We conducted interviews (N=6) and an interactive session with seven stroke survivors. Our approach showed that this adaptation in PJVM still allows to elicit end-users{\textquoteright} values throughout the patient journey, but in a less time-consuming manner and with less effort for participants. The method enabled stroke survivors to identify and articulate their values. This study contributes by showing that the adapted PJVM method is a useful and flexible method when investigating values in healthcare in the real world.",

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author = "Christiane Gr{\"u}nloh and Marian Hurmuz and Kira Oberschmidt",

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Grünloh, C, Hurmuz, M & Oberschmidt, K 2024, “And then you just notice how important respect is” - Adapting Patient Journey Value Mapping to elicit values with stroke survivors. in NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction., 85, Association for Computing Machinery, New York, NY, 13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024, Uppsala, Sweden, 13/10/24. https://doi.org/10.1145/3679318.3685487

“And then you just notice how important respect is” - Adapting Patient Journey Value Mapping to elicit values with stroke survivors. / Grünloh, Christiane; Hurmuz, Marian; Oberschmidt, Kira.
NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction. New York, NY: Association for Computing Machinery, 2024. 85.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Oberschmidt, Kira

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“And then you just notice how important respect is” - Adapting Patient Journey Value Mapping to elicit values with stroke survivors

Abstract

Conference

Keywords

UN SDGs

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