@inproceedings{dc506e8758d941a9acab015c69a2a335,
title = "Anticipating reader problems: cognitive shortcuts that prevent experts from focusing on readers.",
keywords = "METIS-230378",
author = "Leo Lentz and \{de Jong\}, \{Menno D.T.\}",
year = "2005",
month = jul,
day = "10",
language = "Undefined",
isbn = "0-7803-9027-X",
pages = "649--652",
booktitle = "2005 IEEE International Professional Communication Conference Proceeding",
note = "IEEE International Professional Communication Conference, IPCC 2005 ; Conference date: 10-07-2005 Through 13-07-2005",
}