Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills

Alexander J.A.M. van Deursen (Corresponding Author), Karen Mossberger (Corresponding Author)

Research output: Contribution to journalArticleAcademicpeer-review

10 Citations (Scopus)
79 Downloads (Pure)

Abstract

The "Internet-of-Things" (IoT) promises social benefits across a range of policy areas, such as energy, health, transportation, public safety, and environmental policy, but attention to the skills needed by individuals who use it will be an important issue for public policy, in order to ensure full exploitation of these technologies and to avoid unintended consequences. We argue that comparative advantages of the IoT to people will vary based on differentiated skills and resources, enabling smaller groups of people to benefit, and disadvantaging others in new ways. This need for renewed attention to digital skills and knowledge might at first seem paradoxical, given that many of these technologies operate autonomously and behind the scenes. We discuss evolving digital technologies and related skills, and explain from a systems perspective how the IoT differs from prior technologies, with a premium placed on user knowledge and strategic skills. Finally, we bring together the issues of the digital divide and IoT skills, and set an agenda for future IoT public policy and research.

Original languageEnglish
Pages (from-to)122-140
Number of pages19
JournalPolicy & internet
Volume10
Issue number2
Early online date13 Feb 2018
DOIs
Publication statusPublished - Jun 2018

Fingerprint

digital divide
Internet
Public Policy
Technology
public policy
Environmental Policy
public transportation
social benefits
policy area
premium
environmental policy
small group
exploitation
Digital Divide
Internet of things
Health
energy
Safety
health
Research

Keywords

  • UT-Hybrid-D
  • Digital divide
  • Digital skills
  • Internet-of-Things
  • IoT
  • Public policy
  • Big data

Cite this

@article{99282bc4c594491f902c45ae547e25c6,
title = "Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills",
abstract = "The {"}Internet-of-Things{"} (IoT) promises social benefits across a range of policy areas, such as energy, health, transportation, public safety, and environmental policy, but attention to the skills needed by individuals who use it will be an important issue for public policy, in order to ensure full exploitation of these technologies and to avoid unintended consequences. We argue that comparative advantages of the IoT to people will vary based on differentiated skills and resources, enabling smaller groups of people to benefit, and disadvantaging others in new ways. This need for renewed attention to digital skills and knowledge might at first seem paradoxical, given that many of these technologies operate autonomously and behind the scenes. We discuss evolving digital technologies and related skills, and explain from a systems perspective how the IoT differs from prior technologies, with a premium placed on user knowledge and strategic skills. Finally, we bring together the issues of the digital divide and IoT skills, and set an agenda for future IoT public policy and research.",
keywords = "UT-Hybrid-D, Digital divide, Digital skills, Internet-of-Things, IoT, Public policy, Big data",
author = "{van Deursen}, {Alexander J.A.M.} and Karen Mossberger",
note = "Wiley deal",
year = "2018",
month = "6",
doi = "10.1002/poi3.171",
language = "English",
volume = "10",
pages = "122--140",
journal = "Policy & internet",
issn = "1944-2866",
publisher = "Wiley",
number = "2",

}

Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills. / van Deursen, Alexander J.A.M. (Corresponding Author); Mossberger, Karen (Corresponding Author).

In: Policy & internet, Vol. 10, No. 2, 06.2018, p. 122-140.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Any Thing for Anyone? A New Digital Divide in Internet-of-Things Skills

AU - van Deursen, Alexander J.A.M.

AU - Mossberger, Karen

N1 - Wiley deal

PY - 2018/6

Y1 - 2018/6

N2 - The "Internet-of-Things" (IoT) promises social benefits across a range of policy areas, such as energy, health, transportation, public safety, and environmental policy, but attention to the skills needed by individuals who use it will be an important issue for public policy, in order to ensure full exploitation of these technologies and to avoid unintended consequences. We argue that comparative advantages of the IoT to people will vary based on differentiated skills and resources, enabling smaller groups of people to benefit, and disadvantaging others in new ways. This need for renewed attention to digital skills and knowledge might at first seem paradoxical, given that many of these technologies operate autonomously and behind the scenes. We discuss evolving digital technologies and related skills, and explain from a systems perspective how the IoT differs from prior technologies, with a premium placed on user knowledge and strategic skills. Finally, we bring together the issues of the digital divide and IoT skills, and set an agenda for future IoT public policy and research.

AB - The "Internet-of-Things" (IoT) promises social benefits across a range of policy areas, such as energy, health, transportation, public safety, and environmental policy, but attention to the skills needed by individuals who use it will be an important issue for public policy, in order to ensure full exploitation of these technologies and to avoid unintended consequences. We argue that comparative advantages of the IoT to people will vary based on differentiated skills and resources, enabling smaller groups of people to benefit, and disadvantaging others in new ways. This need for renewed attention to digital skills and knowledge might at first seem paradoxical, given that many of these technologies operate autonomously and behind the scenes. We discuss evolving digital technologies and related skills, and explain from a systems perspective how the IoT differs from prior technologies, with a premium placed on user knowledge and strategic skills. Finally, we bring together the issues of the digital divide and IoT skills, and set an agenda for future IoT public policy and research.

KW - UT-Hybrid-D

KW - Digital divide

KW - Digital skills

KW - Internet-of-Things

KW - IoT

KW - Public policy

KW - Big data

UR - http://www.scopus.com/inward/record.url?scp=85041856708&partnerID=8YFLogxK

U2 - 10.1002/poi3.171

DO - 10.1002/poi3.171

M3 - Article

VL - 10

SP - 122

EP - 140

JO - Policy & internet

JF - Policy & internet

SN - 1944-2866

IS - 2

ER -