Are AR shopping services valued the same way throughout Europe? A four-country Q-investigation

Stéphanie Gauttier, Claire Gauzente, Maiju Aikala

    Research output: Contribution to journalArticleAcademicpeer-review

    Abstract

    Augmented reality creates new affordances for shopping-related interactions because it allows consumers to experience a product within the context of their choice and in a customized way before making a purchasing decision. There is a need to evaluate the potential of this technology and its features in order to integrate it strategically into e- and m-commerce activities. Given that technologies are now developing on a global scale, research should take a multiple country approach. The present study provides qualitative cross-country insights into four European nations and provides guidelines on how to conduct Q-investigations within comparative settings. The results suggest that both divergence and convergence phenomena occur calling for a differentiated approach to target users and to the development of applications.
    Original languageEnglish
    Article number4
    JournalSystèmes d'Information et Management
    Volume21
    Issue number1
    DOIs
    Publication statusPublished - 2016

    Keywords

    • augmented reality
    • shopping services
    • cross-country study
    • Europe
    • Q-method

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