Assessing the Potential for Resilient Performance in Rolling Stock Maintenance: The Pitstop Case

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Abstract

Unexpected failures of physical assets are a primary operational risk to asset-intensive organisations. Managing these unexpected failures is essential for reliable performance. The main railway operator in the Netherlands expects more unexpected failures as a result of the introduction of new rolling stock in an already highly utilised railway system. One of the challenges of maintenance management is to determine if the current corrective maintenance system has the capabilities to cope with an increase of unexpected defects of rolling stock in the upcoming years or that further improvements are required. In the last decade, Resilience Engineering has emerged as a new paradigm in a number of high-risk sectors to detect and respond to unexpected events effectively. Attempts to apply this concept outside these sectors have so far been limited. The main purpose of this study is to explore the applicability of Resilience Engineering in the field of rolling stock maintenance by assessing the potential for resilient performance using an in-depth case study. A comparison between the characteristics of corrective maintenance and emergency healthcare showed that the studied contexts are highly comparable which suggests that the concept of Resilience Engineering may also apply to corrective maintenance of rolling stock. This study contributes to theory by replicating and adapting Resilience Engineering for corrective maintenance of rolling stock and provides maintenance practitioners guidance on how to measure current resilience and identify improvement areas.
Original languageEnglish
Title of host publicationTransportation Systems
Subtitle of host publicationManaging Performance through Advanced Maintenance Engineering
EditorsSarbjeet Singh, Alberto Martinetti, Arnab Majumdar, Leo A.M. van Dongen
PublisherSpringer
Chapter12
Pages195-221
Number of pages26
ISBN (Electronic)978-981-32-9323-6
ISBN (Print)978-981-32-9322-9
DOIs
Publication statusSubmitted - 2019

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Keywords

  • Resilience engineering
  • Corrective maintenance
  • Rolling stock

Cite this

Moerman, J-J., Braaksma, A. J. J., & van Dongen, L. A. M. (2019). Assessing the Potential for Resilient Performance in Rolling Stock Maintenance: The Pitstop Case. Manuscript submitted for publication. In S. Singh, A. Martinetti, A. Majumdar, & L. A. M. van Dongen (Eds.), Transportation Systems: Managing Performance through Advanced Maintenance Engineering (pp. 195-221). Springer. https://doi.org/10.1007/978-981-32-9323-6_12
Moerman, Jan-Jaap ; Braaksma, A.J.J. ; van Dongen, Leo A.M. / Assessing the Potential for Resilient Performance in Rolling Stock Maintenance : The Pitstop Case. Transportation Systems: Managing Performance through Advanced Maintenance Engineering. editor / Sarbjeet Singh ; Alberto Martinetti ; Arnab Majumdar ; Leo A.M. van Dongen. Springer, 2019. pp. 195-221
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abstract = "Unexpected failures of physical assets are a primary operational risk to asset-intensive organisations. Managing these unexpected failures is essential for reliable performance. The main railway operator in the Netherlands expects more unexpected failures as a result of the introduction of new rolling stock in an already highly utilised railway system. One of the challenges of maintenance management is to determine if the current corrective maintenance system has the capabilities to cope with an increase of unexpected defects of rolling stock in the upcoming years or that further improvements are required. In the last decade, Resilience Engineering has emerged as a new paradigm in a number of high-risk sectors to detect and respond to unexpected events effectively. Attempts to apply this concept outside these sectors have so far been limited. The main purpose of this study is to explore the applicability of Resilience Engineering in the field of rolling stock maintenance by assessing the potential for resilient performance using an in-depth case study. A comparison between the characteristics of corrective maintenance and emergency healthcare showed that the studied contexts are highly comparable which suggests that the concept of Resilience Engineering may also apply to corrective maintenance of rolling stock. This study contributes to theory by replicating and adapting Resilience Engineering for corrective maintenance of rolling stock and provides maintenance practitioners guidance on how to measure current resilience and identify improvement areas.",
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Moerman, J-J, Braaksma, AJJ & van Dongen, LAM 2019, Assessing the Potential for Resilient Performance in Rolling Stock Maintenance: The Pitstop Case. in S Singh, A Martinetti, A Majumdar & LAM van Dongen (eds), Transportation Systems: Managing Performance through Advanced Maintenance Engineering. Springer, pp. 195-221. https://doi.org/10.1007/978-981-32-9323-6_12

Assessing the Potential for Resilient Performance in Rolling Stock Maintenance : The Pitstop Case. / Moerman, Jan-Jaap ; Braaksma, A.J.J.; van Dongen, Leo A.M.

Transportation Systems: Managing Performance through Advanced Maintenance Engineering. ed. / Sarbjeet Singh; Alberto Martinetti; Arnab Majumdar; Leo A.M. van Dongen. Springer, 2019. p. 195-221.

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

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AB - Unexpected failures of physical assets are a primary operational risk to asset-intensive organisations. Managing these unexpected failures is essential for reliable performance. The main railway operator in the Netherlands expects more unexpected failures as a result of the introduction of new rolling stock in an already highly utilised railway system. One of the challenges of maintenance management is to determine if the current corrective maintenance system has the capabilities to cope with an increase of unexpected defects of rolling stock in the upcoming years or that further improvements are required. In the last decade, Resilience Engineering has emerged as a new paradigm in a number of high-risk sectors to detect and respond to unexpected events effectively. Attempts to apply this concept outside these sectors have so far been limited. The main purpose of this study is to explore the applicability of Resilience Engineering in the field of rolling stock maintenance by assessing the potential for resilient performance using an in-depth case study. A comparison between the characteristics of corrective maintenance and emergency healthcare showed that the studied contexts are highly comparable which suggests that the concept of Resilience Engineering may also apply to corrective maintenance of rolling stock. This study contributes to theory by replicating and adapting Resilience Engineering for corrective maintenance of rolling stock and provides maintenance practitioners guidance on how to measure current resilience and identify improvement areas.

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Moerman J-J, Braaksma AJJ, van Dongen LAM. Assessing the Potential for Resilient Performance in Rolling Stock Maintenance: The Pitstop Case. In Singh S, Martinetti A, Majumdar A, van Dongen LAM, editors, Transportation Systems: Managing Performance through Advanced Maintenance Engineering. Springer. 2019. p. 195-221 https://doi.org/10.1007/978-981-32-9323-6_12