Atypical Product Packaging Affects Product Evaluation Through Increased Processing

Iris van Ooijen (Corresponding Author), Marieke L. Fransen, Peeter W.J. Verlegh, Edith G. Smit

Research output: Contribution to journalArticleAcademicpeer-review

15 Citations (Scopus)

Abstract

Atypical food packaging draws attention in the retail environment, and therefore increases product salience. However, until now, no research has focused on how atypical packaging affects the persuasive impact of other food information. In the present study, we propose that atypical packaging enhances processing of product information, affecting product claim recall and product evaluation in turn. Specifically, we argue that atypical packaging may have detrimental consequences for the evaluation of food products that are presented with so-called weak product claims. Participants (N = 102) were presented with an online shopping environment, showing a food product with either a typical or an atypical package, and product claims that were either weak or strong. Results showed that atypical shaped packaging design enhanced cognitive processing, which in turn decreased the persuasive impact of weak claims on willingness to pay, and increased the persuasive impact of strong product claims on quality judgment. Furthermore, product knowledge improved when packaging design was atypical, through increased processing.
Original languageEnglish
Pages (from-to)33-40
JournalFood quality and preference
Volume48
Issue numberPart A
DOIs
Publication statusPublished - 2016
Externally publishedYes

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