Automated Ticketing of Email for ISP Customer Care

J. Buford, D. Bowie, X. Huang, M. Mady

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional

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2001

Operations & Management: 12th International Workshop on Distributed Systems, DSOM 2001: proceedings
Festor, O. & Pras, A., 2001, Rocquencourt, France: INRIA . 339 p.
Research output: Book/Report › Book › Academic

Open Access
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585 Downloads (Pure)