Being Social @ Work: Designing for Playfully Mediated Social Awareness in Work Environments

Dhaval Vyas, M.R. van de Watering, A.P.W. Eliens, A. Eliëns, Gerrit C. van der Veer

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    9 Citations (Scopus)
    40 Downloads (Pure)

    Abstract

    Awareness within work environments should not be seen limited to important work-related information, activities and relationships. Mediating somewhat casual and engaging encounters related to non-work issues could also lead to meaningful and pleasurable experiences. This paper explores a design approach to support playfully mediated social awareness within an academic environment. Using ethnographic exploration and understanding the current and aspired practices, we provide details of two broad (and some times overlapping) categories of interaction for supporting and enhancing playfully mediated social awareness amongst staff members: 1) Self-Reflections and 2) Casual Encounters. We implement these two categories of interaction in an intelligent, asynchronous, large screen display called Panorama, for the staff room of our computer science department. Panorama attempts to mediate non-critical, non-work related information about the staff-members in an engaging manner to enhance social awareness within the department. We particularly emphasize on the soft design issues like reflections, belonging, care, pleasure and playfulness utilized in our design approach. The result of a two-phase assessment study suggests that our conceptualization of social awareness and the Panorama application has the potential to be easily incorporated into our academic environment.
    Original languageUndefined
    Title of host publicationHome/ Community Oriented ICT for the Next Billion
    EditorsA Venkatesh, T Gonsalves, A Monk, K Buckner
    Place of PublicationNew York
    PublisherSpringer
    Pages113-131
    Number of pages19
    ISBN (Print)978-0-387-73696-9
    DOIs
    Publication statusPublished - 22 Aug 2007

    Publication series

    NameIFIP International Federation for Information Processing
    PublisherSpringer Verlag
    Number07TH8938/241
    Volume241

    Keywords

    • EWI-9684
    • IR-67066
    • METIS-241583
    • HMI-HF: Human Factors

    Cite this

    Vyas, D., van de Watering, M. R., Eliens, A. P. W., Eliëns, A., & van der Veer, G. C. (2007). Being Social @ Work: Designing for Playfully Mediated Social Awareness in Work Environments. In A. Venkatesh, T. Gonsalves, A. Monk, & K. Buckner (Eds.), Home/ Community Oriented ICT for the Next Billion (pp. 113-131). [10.1007/978-0-387-73697-6_9] (IFIP International Federation for Information Processing; Vol. 241, No. 07TH8938/241). New York: Springer. https://doi.org/10.1007/978-0-387-73697-6_9