Beyond ‘What do I get?’ Functional and procedural sources of Dutch citizens’ satisfaction with local democracy

This paper deals with a dual question: (1) How important are procedural value orientations (pertaining to the democratic quality of decision-making) and functional value orientations (pertaining to the governmental performance in solving problems and delivering services) for Dutch citizens’ ideas about what constitutes good local governance? (2) To what extent and how do these functional and procedural evaluations affect Dutch citizens’ overall satisfaction with local democracy? These questions will be answered on the basis of data collected through a survey amongst 1060 Dutch citizens.