Bridge the gap of codification and personalization strategies: Gain and lost of knowledge management of postgraduate student project meetings

X. Dai, M. Oberhagemann, K. P. Truong, F. Van Der Velde

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Abstract

It is acknowledged that knowledge management (KM) brings several benefits for an organization, and two types of knowledge management strategies exist: Codification and personalization, and a gap exisits between both strategies. In this paper, the context of KM is placed on the campus of higher education. A knowledge capturing tool, in the form of a tablet based APP, is introduced to capture problem solving knowledge during a student project meeting. This tool intends to propose a new way of technology support to codify knowledge during socialization. A series of comparative experiments were undertaken to investigate the APP's influence on users' meeting experiences. This paper will present results based on interviews with the participants, which showed both positive and negative effects of the APP usage on their meeting experience.

Original languageEnglish
Title of host publicationProceedings of the 9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. Volume 3 KMIS
EditorsKecheng Liu, Ana Carolina Salgado, Jorge Bernardino, Joaquim Filipe, Joaquim Filipe
PublisherSCITEPRESS
Pages247-254
Number of pages8
ISBN (Print)9789897582738
DOIs
Publication statusPublished - 1 Jan 2017
Event9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2017 - Funchal, Madeira, Portugal
Duration: 1 Nov 20173 Nov 2017
Conference number: 9
http://www.ic3k.org/?y=2017

Conference

Conference9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2017
Abbreviated titleIC3K 2017
CountryPortugal
CityFunchal, Madeira
Period1/11/173/11/17
Internet address

Keywords

  • Collaborative decision making
  • Human factors
  • Knowledge capturing
  • Student project

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