Bridge the gap of codification and personalization strategies: Gain and lost of knowledge management of postgraduate student project meetings

X. Dai, M. Oberhagemann, K. P. Truong, F. Van Der Velde

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    Abstract

    It is acknowledged that knowledge management (KM) brings several benefits for an organization, and two types of knowledge management strategies exist: Codification and personalization, and a gap exisits between both strategies. In this paper, the context of KM is placed on the campus of higher education. A knowledge capturing tool, in the form of a tablet based APP, is introduced to capture problem solving knowledge during a student project meeting. This tool intends to propose a new way of technology support to codify knowledge during socialization. A series of comparative experiments were undertaken to investigate the APP's influence on users' meeting experiences. This paper will present results based on interviews with the participants, which showed both positive and negative effects of the APP usage on their meeting experience.

    Original languageEnglish
    Title of host publicationProceedings of the 9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. Volume 3 KMIS
    EditorsKecheng Liu, Ana Carolina Salgado, Jorge Bernardino, Joaquim Filipe, Joaquim Filipe
    PublisherSCITEPRESS
    Pages247-254
    Number of pages8
    ISBN (Print)9789897582738
    DOIs
    Publication statusPublished - 1 Jan 2017
    Event9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2017 - Funchal, Madeira, Portugal
    Duration: 1 Nov 20173 Nov 2017
    Conference number: 9
    http://www.ic3k.org/?y=2017

    Conference

    Conference9th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2017
    Abbreviated titleIC3K 2017
    Country/TerritoryPortugal
    CityFunchal, Madeira
    Period1/11/173/11/17
    Internet address

    Keywords

    • Collaborative decision making
    • Human factors
    • Knowledge capturing
    • Student project

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