Building dialogue systems that sell

Stan P. van der Burgt, J.A. Andernach, Toine Andernach, Hans Kloosterman, René Bos, D.H.R. Bos, Antinus Nijholt

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    Abstract

    This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.
    Original languageUndefined
    Title of host publicationProceedings Natural Language Processing and Industrial Applications
    EditorsC. Moghrabi
    Place of PublicationMoncton
    PublisherMoncton University
    Pages41-46
    Number of pages6
    Publication statusPublished - 2 Jun 1996

    Publication series

    Name
    PublisherMoncton University

    Keywords

    • EWI-9584
    • IR-67039
    • METIS-119252
    • HMI-MI: MULTIMODAL INTERACTIONS

    Cite this

    van der Burgt, S. P., Andernach, J. A., Andernach, T., Kloosterman, H., Bos, R., Bos, D. H. R., & Nijholt, A. (1996). Building dialogue systems that sell. In C. Moghrabi (Ed.), Proceedings Natural Language Processing and Industrial Applications (pp. 41-46). Moncton: Moncton University.