Building dialogue systems that sell

Stan P. van der Burgt, Toine Andernach, Hans Kloosterman, René Bos, Anton Nijholt

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    Abstract

    This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.
    Original languageEnglish
    Title of host publicationProceedings Natural Language Processing and Industrial Applications
    EditorsC. Moghrabi
    Place of PublicationMoncton
    PublisherMoncton University
    Pages41-46
    Number of pages6
    Publication statusPublished - 2 Jun 1996
    EventInternational Conference on Natural Language Processing and Industrial Applications 1996 - Moncton, Canada
    Duration: 4 Jun 19966 Jun 1996

    Conference

    ConferenceInternational Conference on Natural Language Processing and Industrial Applications 1996
    CountryCanada
    CityMoncton
    Period4/06/966/06/96

    Keywords

    • HMI-MI: MULTIMODAL INTERACTIONS

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