This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.
|Place of Publication||Enschede|
|Publisher||Centre for Telematics and Information Technology (CTIT)|
|Number of pages||6|
|Publication status||Published - 1996|
|Name||CTIT Technical Report Series|