Building dialogue systems that sell

Stan P. van de Burgt, Toine Andernach, Hans Kloosterman, René Bos, Anton Nijholt

    Research output: Book/ReportReportProfessional

    Abstract

    This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.
    Original languageEnglish
    Place of PublicationEnschede
    PublisherCentre for Telematics and Information Technology (CTIT)
    Number of pages6
    Publication statusPublished - 1996

    Publication series

    NameCTIT Technical Report Series
    No.96-27
    ISSN (Print)1381-3625

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