Building dialogue systems that sell

Stan P. van de Burgt; Toine Andernach; Hans Kloosterman; René Bos; Anton Nijholt

Building dialogue systems that sell

Stan P. van de Burgt, Toine Andernach, Hans Kloosterman, René Bos, Anton Nijholt

Research output: Book/Report › Report › Professional

Abstract

This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.

Original language	English
Place of Publication	Enschede
Publisher	Centre for Telematics and Information Technology (CTIT)
Number of pages	6
Publication status	Published - 1996

Publication series

Name	CTIT Technical Report Series
No.	96-27
ISSN (Print)	1381-3625

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title = "Building dialogue systems that sell",

abstract = "This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally {"}sells{"} the caller one or more tickets for a given performance.",

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year = "1996",

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publisher = "Centre for Telematics and Information Technology (CTIT)",

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AU - Kloosterman, Hans

AU - Bos, René

AU - Nijholt, Anton

PY - 1996

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AB - This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.

M3 - Report

T3 - CTIT Technical Report Series

BT - Building dialogue systems that sell

PB - Centre for Telematics and Information Technology (CTIT)

CY - Enschede

ER -

Building dialogue systems that sell

Abstract

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